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Remote IT Help Desk Specialist - First-Line Support

NETS International

Plano, TX
  • Remote job

NETS International is seeking a motivated IT Help Desk Specialist to provide first-line support for employees. The role emphasizes resolving hardware, software, and network issues, maintaining documentation, and delivering excellent customer service from a remote position. The successful candidate will troubleshoot via phone, email, and ticketing, manage user accounts, and escalate complex problems to senior staff as needed. Prior IT certifications are a plus and collaboration is essential. #J-18808-Ljbffr NETS International

Vacancy posted 3 days ago
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