Outbound Sales Supervisor

As an Outbound Sales Supervisor for Esler Companies - Renewal by Andersen you will be required to assist in training & developing all Outbound Inside Sales Representatives. In addition, you will be expected to recruit, onboard and coach candidates. Responsibilities:

• Manage the day-to-day activity in the Outbound department to ensure the Outbound Inside Sales Reps are meeting goals and expectations.
• Coach and motivate Outbound ISR’s and provide real-time feedback.
• Coach each Outbound ISR to the scripting and preferred methodology in the Outbound Department.
• Develop, onboard and continuously train Outbound ISRs.
• Provide feedback and when needed performance improvement plans to direct Outbound ISR’s to get back to standards.
• Attend departmental meetings to become abreast of company policy updates and direction.
• Make calls to prospective customers in the database with the intent of setting high quality appointments and demonstrating process/methodology to the Outbound ISRs. 

• Ability to teach and demonstrate the methodology.
• Excellent team relations, empathetic, personable, and communication skills.
• Exceptional leadership skills.
• Ability to work with a sense of urgency to complete responsibilities timely.
• Must be able to organize & prioritize.
• Ability to adapt well and accept/give feedback in a changing environment.
• Ability to find resolution, deliver difficult feedback and advise management.
• High School Diploma or equivalent preferred.
• Minimum of 1 year in Inside Sales role (or similar).
• Must have a minimum of 1 year Inside Sales Supervisor experience (or similar).
• Minimum 1 years’ experience managing a team.

Benefits

• Medical, Dental, and Vision Insurance
• Teammate Assistance Plan
• Tuition Reimbursement
• 401k with 50% match up to 6% of your annual pay
• Paid Time Off 
• Company Paid Holidays
• Paid Volunteer Time
• And more! 

Empowered to be Extraordinary. We believe in our people. And that's why we empower you to develop a career path that supports your unique voice and talents.

THE ESLER COMPANIES - RENEWAL BY ANDERSEN STORY
Renewal by Andersen is the full-service window-replacement division of 120+ year-old Andersen Corporation, the owner of the most trusted family of window brands in America. RbA was founded to redefine the industry and offer a different—and better—window-replacement experience. Esler Companies is the holding company for Renewal by Andersen of Nevada, Arizona, Colorado, Oklahoma, North Texas, Central Texas, Greater Philadelphia, Southern New England and Portland, Maine, with sales and marketing engines in Northborough, Massachusetts & Austin, Texas.

We are a proud equal-opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members. Esler Companies LLC is committed to maintaining a safe, healthy, and drug-free workplace for all teammates.
Please note that we participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Esler Companies will often use SMS to communicate with candidates. Candidates can choose to opt-out at any time.