Stewarding Lead

Stewarding Lead

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.

The Stewarding Lead supports the daily stewarding and back-of-house operations within a fast-paced hospitality and event-driven environment. This role is responsible for overseeing dishwashing and sanitation operations during events and regular service periods while supporting culinary, catering, concessions, and premium services teams to ensure operational efficiency, cleanliness, and compliance with health and safety standards.

The Stewarding Lead serves as a working leader by assisting with operational execution, mentoring stewarding team members, and helping maintain a clean, safe, and organized kitchen environment at all times.

Essential Duties And Responsibilities

• Supervise stewarding operations during daily operations, events, and special functions
• Coordinate staffing assignments based on event schedules, Banquet Event Orders (BEOs), and projected business volumes
• Ensure timely cleaning, resetting, and distribution of dishware, glassware, flatware, kitchen tools, and equipment
• Support culinary and catering operations to maintain smooth back-of-house execution during peak service periods
• Assist with post-event breakdown, cleaning, and operational reset activities
• Maintain compliance with all health, sanitation, and workplace safety standards, including HACCP and local regulations
• Monitor dishwashing systems, chemical usage, dilution ratios, and operating temperatures to ensure proper functionality and safety compliance
• Ensure all kitchen, storage, stewarding, and waste areas remain clean, organized, and inspection-ready
• Enforce proper use of personal protective equipment (PPE) and safe work practices among team members
• Assist with inventory management of stewarding supplies, cleaning chemicals, and operational equipment
• Ensure proper storage and rotation of dishware, glassware, utensils, and service items
• Report maintenance and repair needs for dish machines and stewarding equipment to leadership
• Track breakage, loss, and supply usage to support cost control efforts
• Support stewarding operations directly during high-volume periods, including dishwashing, transport, cleaning, and equipment movement
• Collaborate with culinary, concessions, catering, and premium services teams to support operational needs
• Perform other duties as assigned by leadership

Supervisory Responsibilities

• Support the supervision and daily direction of stewarding team members
• Assist with training and onboarding of new stewarding employees
• Assign daily tasks and monitor team productivity and operational quality standards
• Provide coaching, guidance, and performance feedback to stewarding staff
• Support scheduling, timekeeping, and labor management initiatives based on operational business levels
• Promote a culture of accountability, teamwork, safety, and operational excellence
• Assist leadership with hiring and staffing support, as needed

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions:

Education And/Or Experience

• 24 years of stewarding, dishwashing, or kitchen operations experience, preferably within a high-volume hospitality, stadium, arena, hotel, or convention center environment
• Previous leadership or supervisory experience preferred
• Experience supporting large-scale meetings and high-volume service operations
• Basic computer skills, including scheduling, inventory tracking, and reporting, preferred
• Bilingual skills are a plus

Skills And Abilities

• Strong knowledge of sanitation practices, food safety standards, and workplace safety procedures
• Ability to lead, motivate, and communicate effectively with a diverse workforce
• Strong organizational, communication, and problem-solving skills
• Ability to work effectively in a fast-paced, high-pressure environment with changing operational priorities
• Must be able to communicate effectively in English
• Flexible availability, including nights, weekends, holidays, and event days
• Ability to stand and walk for extended periods, including shifts lasting 810+ hours
• Ability to regularly lift and carry up to 50 pounds and occasionally up to 75 pounds
• Ability to push and pull carts and equipment weighing up to 150 pounds
• Ability to perform frequent bending, lifting, reaching, and repetitive motions
• Ability to work in hot kitchen environments, cold storage areas, and high-noise operational settings

Compensation

$19/hour + a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401(k) plan.

Working Conditions

Location: On-site (Well& by Durst - 151, New York City)

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Note: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.