Sales Support Coordinator

Job Description

Job Description

Pay Rate- $60k-$70K 

Purpose

Support account managers in managing business opportunities and customer responses efficiently. Support administrative tasks to ensure smooth team operations per the team’s specific needs.

Core Responsibilities

Sales Support

• Manage accurate and timely input of information in relevant business systems (IBIS, SAP, ATLAS, Pegasus, etc.).
• Proactively support account managers' brief activity by processing and following up on sample requests, stability requests, offers & quotations, regulatory documentation, raw material checks, new demand plans, and trial orders
• Serve as a key administrative liaison between sales and other departments, ensuring seamless interdepartmental coordination and first-time order fulfilment
• Assist in preparing documentation and supporting paperwork throughout the sales process

Team Administration

• Provide clerical and organizational support for internal and external conferences, workshops, client activities, exhibitions, and internal meetings; may take the lead in organizing meetings.
• Perform administrative tasks related to office management and other team-specific needs
• Work independently and may train and coach junior Sales Support administrative staff

Academic Background

• High school diploma and above

Professional Experience

• 3-5 years of experience in administrative support role

Technical Skills

• Strong attention to detail and accuracy in work produced
• Knowledge of regulatory, safety, and other relevant guidelines
• Quick learner with the ability to apply new knowledge effectively
• Strong computer literacy and proficient in navigating business systems
• Strong data handling and system navigation skills
• Builds and maintains effective working relationships with colleagues
• Excellent interpersonal and communication skills
• Proficient in English (reading and writing); local language skills essential
• Effective planning and solid organizational skills
• Problem-solving skills
• Professional written and verbal communication
• Excellent time management and prioritization; capable of managing multiple tasks