Field Service Technician

Job Description

Job Description

Installation, service, and maintenance of reverse osmosis drinking water and ice machines in commercial environments. Duties include cleaning, fixing, and changing water filters in the field, on-site troubleshooting and executing solutions, and maintenance of systems and products while providing professional customer service. The right candidate will exhibit a basic understanding of construction, electrical and plumbing. Candidate must be able to work independently, has strong problem-solving skills, is very reliable and is willing to represent the company appropriately. On the job training, company vehicle, phone, and tools provided. Experience working with Follett, Scotsman, Manitowoc and Hoshizaki equipment a plus.

Hours: Monday – Friday 8:00am to 5:00pm with occasional overtime.
Benefits: (after probationary period) Health/Dental/Vision Insurance, Retirement Plan
Compensation: $22-$24 hour; Equal Opportunity Employer

Responsibilities Include :

·        Installations, repairs, and maintenance of drinking water & commercial ice systems

·        Technical diagnostic troubleshooting with ability to properly execute timely solutions 

·        Produce timely and detailed service reports 

·        Operate company vehicle in a safe manner and maintain a clean driving record

·        Professional demeanor with customers 

·        Maintain an organized and stocked service vehicle (tools provided)

Skills & Qualifications:

·        Valid Driver’s License, good driving record, provide proof of valid insurance

·        Mechanically inclined, reliable, and hard working

·        Quick learner that enjoys fixing things

·        Work well with others and independently

·        Good time management skills, task oriented, and self-motivated

·        Strong customer service skills

·        Able to work in confined spaces, lift heavy equipment (75 pounds +), work in high areas, and bend down & kneel frequently 

·        General knowledge of the Chicagoland area