Order Scheduling Specialist I-III

Job Title
Order Scheduling Specialist I-III

Job Category
Supply Chain Management

Job Description

What starts with YOU, moves the world!


Hyster-Yale Materials Handling, Inc, a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented Order Scheduling Specialist I-III based at our Greenville, NC location.


What you will do:

• Manage order schedules from placement through shipment, ensuring accurate timing, sequencing, and alignment with production and delivery timelines
  
  

• Coordinate with manufacturing, planning, and logistics teams to balance production capacity, lead times, and shipment timing, using data insights to support decisions
  
  

• Process order changes (e.g., configurations, delivery dates, billing updates, and returns) while minimizing disruption to production schedules
  
  

• Monitor order status using reporting tools and dashboards, identifying and resolving issues such as delays, credit holds, or shipment misalignment
  
  

• Communicate updates clearly to internal teams and external partners, providing visibility into timelines, priorities, and exceptions
  
  

• Ensure orders are consolidated appropriately to support efficient full truckload or container shipments
  
  

• Leverage data analysis and emerging AI tools to identify trends, risks, and opportunities within order flow and scheduling performance
  
  

• Support process improvements and special projects, using data-driven insights and automation to enhance efficiency and reduce lead times
  
  

Level II Additions:

• Independently manage a higher volume and complexity of orders with minimal oversight
  
  

• Proactively identify risks and resolve more complex scheduling conflicts or exceptions
  
  

• Partner cross-functionally to drive alignment and contribute to process improvements
  
  

Level III Additions:

• Lead resolution of high-impact or complex scheduling issues across multiple orders or locations
  
  

• Drive continuous improvement initiatives within order management or logistics processes
  
  

• Serve as a resource to the team by supporting training, mentoring, and knowledge sharing
  
  

• Provide reporting, analysis, and recommendations to support operational decisions
  
  

Who you are:

• Highly organized and detail-oriented, able to manage multiple priorities with accuracy while leveraging data to maintain visibility and control
  
  

• A proactive and clear communicator who keeps stakeholders aligned, effectively conveying data-driven insights and recommendations
  
  

• Solution-oriented, with strong critical thinking and problem-solving skills supported by data analysis and structured decision-making
  
  

• Adaptable and collaborative in a fast-paced, cross-functional environment, with the ability to incorporate new technologies and AI-enabled tools into daily work
  
  

• Accountable and self-driven, with a strong sense of ownership and a focus on using data and continuous improvement practices to drive results
  
  

What you will need:


Level I:

• Bachelor's degree with 0-1 year of experience
  
  

• Associate's degree with 5+ years of experience
  
  

• 7-10 years of relevant experience in lieu of a degree
  
  

Level II:

• Bachelor's degree with 1-2 years of experience
  

• Associate's degree with 5+ years of experience
  

• 7-10 years of relevant experience in lieu of a degree
  
  

Level III:

• Bachelor's degree with 3-5 years of experience
  

• Associate's degree with 5-7 years of experience
  

• 7-10 years of relevant experience in lieu of a degree
  
  

Skills, Experience & Abilities

• Experience with order management or ERP systems (SAP or similar), with an understanding of how system data supports analytics and decision-making
  
  

• Understanding of order scheduling, order processing, and logistics operations, including data-driven planning and forecasting approaches
  
  

• Strong analytical and problem-solving skills, with the ability to leverage data analysis tools and AI-assisted insights to resolve scheduling conflicts
  
  

• Proficiency in Microsoft Excel and standard business tools, with experience using advanced features (e.g., Power BI, Power Query, or similar analytics platforms) to interpret and visualize data
  
  

• Ability to use data and emerging AI tools to identify trends, monitor performance, and support continuous improvement initiatives
  
  

• Ability to manage and prioritize multiple deadlines and competing priorities in a fast-paced, data-driven environment
  
  

• Strong written and verbal communication skills, with the ability to translate complex data insights into clear business recommendations
  
  

• Experience supporting process improvements or operational efficiencies, ideally using data analysis, automation, or AI-enabled solutions
  
  

• Ability to work effectively across cross-functional teams, using shared data and collaborative tools to drive alignment and informed decision-making
  
  

Who we are:


Hyster-Yale Materials Handling, Inc., designs, engineers, manufactures, sells and services a comprehensive line of lift trucks, aftermarket parts and technology and energy solutions that are transforming the way the world moves materials from Port to Home. As a global leader in the materials handling industry, Hyster-Yale Materials Handling, Inc, has been building relationships with our customers, suppliers, dealers and employees for over 100 years. For more information about a career with Hyster-Yale, please visit hyster-yalecareers.com.


What we offer:


Hyster-Yale Materials Handling, Inc, offers competitive pay, tuition reimbursement, supportive work environment, hybrid work option, and opportunities for growth and development. A full benefits package: paid time off; medical, dental, vision, and life insurance, employer-sponsored profit sharing and 401(k).


#LI-ARD


#LI-HYBRID

Job Type
Permanent

Time Type
Full time

Work Hours

40

Travel Required
1-10%

Primary Location
HY US Greenville, NC (Plant)

Address
5200 Martin Luther King Jr Hwy

Zip Code
27834

Field-Based
No

Relocation Assistance Available
No

We are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing.

EOE/Minorities/Females/Veterans/Disabled