Director of Human Resources

Job Description

Job Description

At Mosaic Management, all team members are expected to consistently demonstrate our F.A.I.T.H.E. values – fun, attitude, integrity, teamwork, honesty, and effort – in their daily responsibilities. These values guide interactions with residents, families, and colleagues, supporting a respectful, collaborative, and high-quality care environment.

The Director of Human Resources provides strategic and operational leadership for all aspects of human capital across a multi-community senior living organization. This role partners closely with executive and community leadership to drive workforce strategies that support high-quality resident care, regulatory compliance, employee engagement, and organizational growth.

Key ResponsibilitiesHR Leadership & Strategy

• Lead and execute a comprehensive HR strategy aligned with organizational goals and operational priorities

• Serve as a trusted advisor to executive leadership on workforce planning, organizational development, and culture

• Foster a high-performance culture grounded in accountability, engagement, and service excellence

Talent Acquisition & Workforce Management

• Oversee recruitment strategies for high-demand roles including caregivers, clinical staff, and community leadership

• Develop workforce planning initiatives to ensure appropriate staffing levels across communities

• Support onboarding programs that promote retention and a strong resident-centered culture

Employee Relations & Performance Management

• Provide leadership over employee relations, including investigations, conflict resolution, and corrective actions

• Ensure consistent and fair application of performance management processes

• Coach and support leaders in effectively managing teams and addressing complex employee issues

Compensation, Benefits & Retention

• Design and manage competitive compensation and benefits programs aligned with market trends

• Oversee performance review and merit processes to ensure equity and consistency

• Implement strategies to improve retention, engagement, and overall employee experience

Compliance & Regulatory Oversight

• Ensure compliance with all federal, state, and local employment laws and senior living regulations

• Maintain HR policies and procedures to reflect regulatory requirements and best practices

• Support audit readiness and risk mitigation across all communities

Training, Development & Culture

• Lead training and leadership development initiatives for community and corporate leaders

• Promote continuous learning and professional development to support operational excellence

• Reinforce a culture aligned with Mosaic’s values and commitment to quality care

HR Operations & Analytics

• Oversee HR systems, reporting, and data analytics to monitor workforce trends and outcomes

• Use data-driven insights to inform strategic decisions and improve organizational performance

• Ensure efficient, scalable HR operations across a multi-site environment

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Healthcare Administration, or related field required

• 7+ years of progressive HR leadership experience, preferably in senior living, healthcare, or multi-site operations

• Strong knowledge of employment laws, compliance requirements, and regulatory environments

• Proven experience in employee relations, talent acquisition, and performance management

• Demonstrated ability to lead and influence across all levels of an organization

• Strong analytical, communication, and problem-solving skills

• High level of integrity, professionalism, and confidentiality

Additional Requirements

• Ability to travel to communities as needed

• Regular on-site presence in both Home Office and community environments

• Compliance with all pre-employment screenings and state-required training

Why Join Mosaic Management?

• Mission-driven organization focused on quality care and meaningful resident experiences

• Opportunity to influence culture and workforce strategy across multiple communities

• Collaborative leadership team and values-based culture

• Competitive compensation and benefits package

Equal Opportunity Employer

Mosaic Management is an Equal Opportunity Employer committed to fostering an inclusive workplace and complying with all applicable federal, state, and local employment laws.