API-Focused Technical Support Engineer
EngineersOfAI
Stripe’s Metronome team in San Francisco seeks a technical support engineer to join our front-line engineers. You will partner with product, engineering and growth teams, handle escalations, build internal tools, and contribute to the knowledge base to improve the customer experience. You will diagnose issues, communicate technical concepts clearly, and advocate for product improvements based on customer feedback. Join a fast-growing, high-impact team. #J-18808-Ljbffr EngineersOfAI
- Merge API Inc. in San Francisco is seeking a Technical Support Engineer to provide high-quality support to customers using their platform. You'll troubleshoot and resolve API and integration issues while collaborating closely with engineering and product teams. The ideal...Suggested
$120k - $139k
Merge is seeking a Technical Support Engineer in San Francisco to assist customers in successfully integrating our platform into their products.... ...reliability. The ideal candidate has 2+ years of experience, strong API knowledge, and excellent communication skills. The position...SuggestedWork at office- Zuma, a startup focused on agentic AI for the rental market, is seeking a Support Engineer. You will bridge customers, engineering, and product, ensuring smooth onboarding... ...grow. The role emphasizes hands-on work with APIs and databases, clear documentation, and occasional...Suggested
- ...Francisco is seeking its first Product Support Engineer. This role involves collaboration between customers and engineering, focusing on technical problem-solving and product behavior analysis... ...include troubleshooting API issues, onboarding users, and improving...SuggestedFull time
- ...Job Description Job Description Technical Support Engineer Description: We are seeking a talented and customer-focused Technical Support Engineer to join our team. In this... ...and partners seeking support with API integrations, especially related to ecommerce...Suggested
$120k - $165k
...About The Role As the technical backbone of Gamma's support team, you'll resolve complex... ..., collaborating with engineering to fix bugs, and building... ...flexibility to work from home when focus matters most. What You'... ...Gamma sites, leveraging APIs and technical...Full timeWork at officeRemote workWork from home- ...reliability infrastructure to support them along this AI... ...Role Monte Carlo is hiring Technical Support Engineers to own the end‑to‑end customer... ...features — using logs, SQL, APIs, and whatever it takes. Own... ...those patterns so the team can focus on the complex ones. What...
- ...high bar for itself — keep reading. About the role The Technical Support Engineer is a customer-focused problem solver responsible for delivering timely,... ...service to reported problems, including account access, API integrations, code defects, log analysis, and first‑line...Monday to FridayWeekend work
$120k - $139k
...integrations to their products with a single API, Merge Agent Handler, which empowers... ..., reduce customer churn, and save engineering resources—allowing them to focus on their core product. Who are we looking for? As a Technical Support Engineer, you will play a critical...- Drata is seeking a Senior Software Engineer II in San Francisco to help lead platform development with a focus on scalable applications and APIs. This role requires extensive experience in software engineering, specifically with NodeJS and React, along with strong problem...
- MongoDB is seeking passionate software engineers to join the Atlas API Experience (APIx) team. You will help improve the Atlas API Platform and DevTools... ...or remote within Ireland, offering flexible, results-focused work, generous compensation, equity, and opportunities to...Remote jobFlexible hours
- Confidential is seeking a Senior Software Engineer to join our stealth mode startup in San Francisco. This role focuses on building and maintaining the core systems that support our payment solutions, requiring... ...backend development and APIs. As part of a talented...
$200k
...in San Francisco is seeking a Senior Software Engineer to lead the development of banking services and foundational APIs. The role demands expertise in backend systems, financial integrations, and API design with a focus on reliability and extensibility. The ideal candidate...$80k - $100k
A healthcare technology company in San Francisco is seeking a Technical Support Specialist to bridge customers and the platform. This role offers the chance to troubleshoot, guide developers through API integrations, and ensure healthcare organizations get the most from...- ...roots as a standalone business unit to focus on our SaaS business—an area where we... ...the bigger competitors. As a Senior Technical Support Engineer, you will focus on in-depth problem analysis... ...in JavaScript, Python, and PHP, API calls. Ability to analyze complex logs...Work at office
- Stripe's Metronome team is seeking a technical support engineer in San Francisco to handle escalations, diagnose issues with observability tools, and collaborate with engineers, customer success, and customers' developers. You will contribute to knowledge base creation...
$138k - $200k
Google Cloud Platform is hiring in a role that focuses on enterprise software and cloud solutions. You will build... ...The position requires durable knowledge of SaaS and API management while collaborating across engineering, marketing, and sales teams. US: $138000 - $200000 (...- Orb is expanding its Support team and seeks a Technical Support Engineer to oversee issues across tiers. You will liaise with Product and Engineering, address Slack and email requests, and help shape the customer experience. You will also define SLA metrics and drive improvements...
$200k - $250k
...modern platform that powers software, APIs, payments, and patient... ...be the founding senior Solutions Engineer on the API team - the technical anchor on our most important enterprise... ...by shipping first. Doing tier-1 support . You’re focused on enterprise pre-sales and our highest...Live inFlexible hours- ...advancing robotics technology? Join our team at OSARO as a Technical Support Engineer and help us develop cutting-edge AI-based autonomous... ...management and analysis. ~ Basic understanding of JSON and Rest APIs. Bonus if You Have Experience with industrial...Full timeImmediate startRemote workFlexible hours
$150k - $250k
...company, from Finance to Engineering, to solve hard... ..., provide world-class support, and drive outcomes that... ...every day. This is a technical, hands-on role, using... ...farther.This role will focus and own our Slack, Google... ...and platforms, using APIs and technical tools and...Temporary workLocal areaRemote workWorldwide$115.3k - $145.9k
...About the roleAs a Corporate it engineer at WRITER, you'll be the... ...OktaBuild robust automations and API integrations using Python and... ...less frictionServe as the senior technical escalation point for complex... ...architecture through production — with a focus on reliability, user...Full timeWork at officeLocal area$150k - $250k
...teamCorporate IT drives our IT support, IT engineering and business engineering... ...doAs an IT Engineer, you’ll focus on solving problems and fixing... ...legal functionWork with APIs across major vendors (Okta,... ...applications and serve as the technical owner or primary IT engineer...Temporary workLocal areaWorldwide- ...your career.About the teamThe API Platform team is responsible... ...build powerful interfaces for engineers that depend on these systems—... ...leaders who drive the technical vision of Stripe's service infrastructure... ...mentorship, guidance, and support to ensure their...Remote work
$220k - $405k
Perplexity API Platform Perplexity innovates at the frontier of AI infrastructure, search... ...This Role Perplexity is seeking strong engineers with a passion for delivering frontier... ...agent experience alike. You’ll also define technical strategy for how we scale to meet compounding...- ...Support Engineer Zuma is pioneering the future of agentic AI and our focus is to transform the rental market experience for consumers... ...problem-solving, can dive into APIs and databases, and takes... ...design and implement innovative technical solutions Your work will directly...Immediate startShift work
$160k - $250k
...Capital and are looking for early engineers. The Role We are... ...execute it. You will build the API connectors for Meta, Google and... ...and tests so you can focus on high-level logic. Domain... ...dinner Relocation: Relocation support for candidates moving to the Bay...Full timeImmediate startRelocationRelocation package$100 per hour
Technical Support Engineer Hybrid (4 days onsite, 1 day remote) — Brisbane, CA Applicants must be authorized to work for any employer in the U.S.... ...with Unix/Linux platforms A proactive learning mindset with a focus on continuous improvement Additional language skills (...Temporary workFixed term contractRemote workWork from homeHome officeWork visa- ...companies. About This Role We are looking for a customer‑obsessed Technical Support Engineer who thrives at the intersection of customers, production... ..., Monday.com, or Slack. Bonus Experience debugging API integrations, working with REST endpoints, request/response...Full timeTemporary workImmediate startRemote workWorldwideFlexible hoursShift workWeekend workAfternoon shift
$120k - $190k
About the Role Glean is seeking a Designated Technical Support Engineer to join our evolving, venture‑backed startup. You will act as a trusted technical... ...(AWS), or Microsoft Azure Experience troubleshooting REST API issues Experience with SSO, SAML, and OAuth and network...Home officeShift work
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