Registered/Certified Medical Assistant

Medical Assistant Position

We are looking for a Medical Assistant to work in our Community Health Center in Southeastern Utah. Our clinic is a dynamic place to work, practice, and grow. We have four primary care health centers and deliver integrated services including behavioral health, pharmacy, dental, specialty referrals, chronic disease management, health education, and much more. UNHS will be hiring two full-time positions. The candidates will have experience working experience in one or more of the following: screening patients and assisting a medical team. Guiding patients through healthcare processes.

Critical tasks:

1. Perform nursing assessment and identify pertinent information to verbalize to provider
2. Review and implement primary care provider orders
3. Participate in ongoing education and training
4. Educate patient regarding their healthcare and the healthcare system for patient/family to effectively care for patient
5. Reduce the risk of infections
6. Safely administer medications
7. Perform nursing evaluation and follow-up with patient for continued comprehensive care
8. Accept delegated tasks when necessary according to Utah Nurse Practice Act

Key performance indicators:

1. Interview patient to determine medical problem/condition
2. Address patient telephone inquiries by evaluating and responding to the patient's problems and questions.
3. Observe patient(s) and report adverse reactions to medication or treatment to provider.
4. Obtain patient's vital signs, pain level and weight.
5. Screen patient for depression, changes in tobacco use, caffeine use, diet, health literacy level, preferred method of learning, and medication allergies.
6. Collects samples, such as urine, blood, and sputum, from patients for testing and follow-up needs with patient.
7. Dress wounds, apply hot or cold compresses as ordered.
8. Assemble and use oxygen supplies
9. Order diagnostic procedures and labs as directed by primary care provider with verbal order read back
10. Maintain Basic Life Support certification at all times
11. Attend mandatory monthly meetings
12. Locate and attend meetings, online webinars, conferences and training that emphasize your role/responsibilities
13. Locate articles and stay up to date on latest evidence based practice regarding your role/responsibilities
14. Complete yearly competencies as assigned by supervisor
15. Educate patients about immunizations verbally, and give written Vaccine Information Sheet (VIS)
16. Educate patient about healthcare system, what to expect, how to prepare, and be self-empowered
17. Educate patient about medication side-effects, disease, comorbidities, family planning and wellness
18. Maintain proper hand-hygiene
19. Use personal protective equipment (PPE) according to Center for Disease Control & Prevention (CDC) recommendations
20. Perform low-level disinfection of medical equipment, devices and supplies
21. Properly sterilize equipment and supplies.
22. Maintain supplies, including stocking and ordering new supplies
23. Properly dispose of expired or damaged supplies, medical equipment and devices.
24. Administer medications as prescribed, orally, subcutaneous, or intramuscular injection, and document time and amount on patient's chart.
25. Update patients on their immunization schedule according to CDC recommendations
26. Remove all expired medication/injectable and products in crash cart and place order with administrator or pharmacist for replacement
27. Write prescriptions at providers request with verbal read-back of order
28. Assist patient with scheduling appointments
29. Follow up with patients who miss appointments
30. Follow up with patients on lab results, including the scheduling of any additional tests
31. Write referrals with verbal read back of order for patients through insurance and other physician offices and follow-up.
32. Confirm medical records are available in patient chart before follow-up appointments
33. Ensure that a delegated task you receive is not complex, you understand the task, and you are adequately trained for the task before accepting the task
34. Ensure that you have effectively completed a delegated task at least once before with confidence and that you can perform the activity correctly
35. Ensure that you can perform a delegated task safely and patient is safe for you to carry out the task
36. Ensure appropriate supervision by delegator is available during implementation of a delegated task
37. Seek clarification and request additional training and guidance as needed for delegated tasks you receive
38. Report care results to delegator in a timely manner upon reception of a delegated task

Metrics:

1. Document patient assessment in patient's health record prior to patient scheduled appointment or walk-in time slot with provider. Document with red-ink on patient super-bill to identify changes or abnormal vital signs if provider or patient's nurse is unavailable.
2. Document patient orders with verbal order read back (VORB) to provider or standing orders (SO) within a 24 hour time frame of patient's visit.
3. Document nursing interventions, evaluations, and notification to patient provider to patient's health record within a 24 hour time frame of patient's visit.
4. Document patient/family and healthcare team communication regarding appointments, labs, referrals, and medical records, including faxed/requested items, in patient's health record within a 24 hour time frame of patient/family and healthcare team communication.
5. Maintain record of certifications and trainings obtained within a calendar year
6. Document assigned room cleaning and expired supply removal and return document to your supervisor on a monthly basis
7. Schedule and hold monthly or quarterly rounding meeting with your direct supervisor.

Requirements

Experience, training, and qualifications needed to perform the job:

• MA Certification or registration within state of Utah
• One year certificate from an accredited college or university
• Must be able to safely lift, push and pull fifty (50) pounds or more above waist

License/Certification:

• Must possess an American Association of Medical Assistants (AAMA) or American Medical Technologist (AMT) certification
• Must possess a valid driver's license and must meet the organizations insurability requirements.
• Must successfully pass a criminal background check
• Must successfuly past a pre-employment drug screen
• Must obtain and maintain First Aid/Cardiopulmonary resuscitation (CPR) certification
• Must receive annual inoculation of flu vaccine
• Must receive annual tuberculin skin test

In accordance with Navajo Nation and federal law, UNHS has implemented an Affirmative Action Plan pursuant to the Navajo Preference in Employment Act.

The NPEA has the following preferences:

• 1) Enrolled Navajo (must have a CIB).
• 2) Applicant married to an enrolled Navajo and who has lived on the NN for more than a year.
• 3) Everyone else (all other tribes and non-Indians).

As a Tribal Organization the Utah Navajo Health System, Inc. (UNHS) treats patients with high risk and underlying chronic medical conditions. Therefore, UNHS requires its employees to show proof of immunization prior to their employment with UNHS or during their employment. Below is a list of immunizations/vaccinations required to be employed or to continue employment with UNHS.

• MMR (Measles Rubeola, Mumps, Rubella): Documentation of two MMR vaccines (OR) Documentation of MMR titers.
• Complete Hepatitis B vaccine series (3 doses), documented proof of titers indicating immunity, or a declination that may be signed upon arrival.
• Proof of up-to-date PPD skin testing, if previously negative (OR) Proof of positive PPD skin test with the most recent chest x-ray and treatment history.
• Tetanus, diphtheria, and pertussis (Tdap).
• Varicella titers, history of varicella or varicella immunization series.
• Influenza vaccine for the current year.
• COVID-19 vaccine