Information Systems Assistant

North Texas Municipal Water District (NTMWD) provides vital wholesale water, wastewater and solid waste management services to more than two million people who call North Texas their home. Our culture is deeply ingrained in our core values of Integrity, Trust, Respect, Unity, Service, and Teamwork (ITRUST). Our employees will tell you they feel a sense of purpose and have a daily opportunity to make a positive impact on the cities we serve by helping to provide services that their residents and businesses need to thrive. We offer an array of excellent benefits, including comprehensive health and wellness packages, generous paid time off, professional development opportunities, and a robust pension plan to help secure our employees' financial future. If you are looking for a rewarding, long-term career where you can make a meaningful impact on the North Texas region, look no further than NTMWD!

Position Summary

This position is responsible for populating, maintaining, and managing information in various formats including, but not limited to: wastewater asset data, operations and maintenance reports, parts and equipment inventories, laboratory data and records, budget and purchasing records, and personnel records. The position requires excellent organization, communication, and data management skills, leveraging common administrative technology tools such as the Microsoft Office software suite. The position requires a high aptitude for learning database-driven administrative software.

Job Responsibilities

• Achieves proficiency in use of applications covering asset and maintenance management, budget and purchasing management, records management, and other administrative software.
• Provides assistance to other staff experiencing application usability challenges.
• Maintains a general understanding of water and wastewater processes and compliance practices.
• Employs Microsoft Office software to support an array of operations, maintenance, and administrative tasks, and to provide reports and information to other personnel.
• Provides front-office support duties such as reception desk activities, filing, administrative support, purchasing, scheduling, timecard management, and other administrative duties.
• Works collaboratively with other NTMWD personnel to maintain and monitor accuracy of regulatory, financial, maintenance, and key performance indicator reporting.
• Suggests ways to improve information management, streamline processes, and increase the efficiency of information management activities.
• Establishes, performs, and improves Standard Operating Procedures (SOPs) related to information management activities.
• Participates in team meetings and proactively provides input and suggestions.
• Maintains an understanding of NTMWD policies and procedures.
• Participates in meetings, workgroups, and committees related to District initiatives.
• Participates in the Records Liaison Officer Program through attending quarterly meetings, seeking out additional records-related training/learning opportunities (i.e., reading articles, attending webinars/seminars), and through participating in other records-related activities. Captures District records into the ERMS (Electronic Records Management System) software.
• Performs other duties as assigned.

Job Requirements

Education & Experience:

• Possess a high school diploma or GED. An associate degree or administrative certification is preferred.
• Requires a valid Texas Driver's License.

Knowledge, Skills & Abilities

• Possess effective written and verbal communication skills.
• Possess the ability to adapt to changing organizational needs.
• Is detail-oriented with good problem-solving skills.
• Is adept at using business software. Understand the importance of data integrity.

Environmental And Physical Working Conditions

Driving a District vehicle for business will be required. Employees required to drive as part of their job duties are responsible for maintaining a current, valid, and vehicle - appropriate driver' s license of their resident state.

The duties and responsibilities are generally performed in a wastewater treatment environment. The position involves sitting (up to 8 hours per day), frequent standing, frequent walking, light to moderate lifting (up to 50 lbs.), light carrying, frequent bending and reaching, keyboarding and telephone operation. It often requires an irregular work schedule and overtime hours. Specific physical conditions require occasional work with chemicals, machinery, moving mechanical parts etc.

The duties and responsibilities are performed mostly indoors, but occasionally outdoors. Light exposure to dirt, dust, pollen, odors, wetness, humidity, biological hazards, rain, temperature and noise extremes, hazardous materials and chemicals, machinery, moving mechanical parts, vibrations, electric currents, traffic hazards, and water hazards are common.

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Performs functions requiring manual dexterity and precision movements, continuous or repetitive arm and hand movements, grasping movements, and occasional forceful exertion.
• Perceive/discriminate colors or shades of colors, sounds, odor, depth and visual cues or signals.
• Possess visual and muscular dexterity to operate a motor vehicle (including while towing portable equipment), equipment, hand tools and a computer.

Thank you for considering a career with us! We value diversity, equal opportunity, and a positive work environment. We are committed to providing a rewarding and fulfilling career with opportunities for growth and development. If you are passionate about making a difference and contributing to a dynamic and growing organization, we want to hear from you. Apply today and let's explore the potential of working together to provide affordable, safe and reliable water, wastewater, and solid waste management services to the North Texas region.