AR Credit Specialist
GSM Outdoors
Credit Specialist
Job Purpose: A credit specialist is a professional who plays a vital role in ensuring the financial stability and sustainability of an organization. They are responsible for assessing and managing credit risk and maintaining the company's creditworthiness. Credit specialists work with internal and external clients to evaluate credit applications, perform credit analysis and make credit decisions. They also monitor and analyze credit data and make recommendations for improvements to the credit risk management process.
What You'll Do:
- Prepare credit paperwork for approval for new and/or existing customer accounts seeking credit increases
- Maintain the New customer log with accuracy of logging applications, noting app status and dates of follow-ups
- Manage and send out communication to customer trade references, Missing information and approvals/denials
- Escalate to Sales team and/or mgmt. for assist on non-responsive accts.
- Maintain professional communication with customers and sales regarding credit application inquiries
- Monitor and analyze credit application process and make recommendations for credit risk
- Perform an investigation to verify existing customers applying for credit terms, with an unfavorable history
- Possess the ability to communicate externally/internally
- Perform other duties as assigned
Requirements:
- High school diploma or equivalent required
- Prefer 1-2 years of experience in work as Credit Specialist
- Possess strong customer service skills to provide customer/sales support
- Must have the ability to multitask and prioritize tasks and also discharge duties with high degree of accuracy and consistency
- Strong organizational and time management skills
- Strong working knowledge of Microsoft Office programs
- Excellent listening, oral and written communication skills
- Must demonstrate the ability to clearly and professionally express ideas to audiences of varying levels, including coworkers, supervisors, executives, vendors and attorneys.
- Professional telephone manner
- Must be able to diffuse high tension situations confidently, effectively and professionally
- Ability to work well with others
- Ability to work independently with high levels of production
- Collaborative team player proactively engages others to generate ideas, processes and solutions for the business
- Resourceful individual who seeks and applies feedback
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