Creative Director

Creative DirectorThe Creative Director is responsible for the overall vision, brand quality, user experience direction, and design operations strategy for our client and its portfolio of client engagements. This role focuses on creative quality, digital experience direction, and the continued evolution of modern creative workflows. The Creative Director works closely with executive leadership, production, and go-to-market teams to ensure creative work is effective, scalable, and aligned with business goals. A key part of this role is helping guide our client's continued evolution toward AI-enabled creative operations and modern production workflows. This includes identifying practical opportunities for generative AI, automation, rapid prototyping, and emerging creative tools to improve quality, collaboration, efficiency, and scalability. The ideal candidate brings experience in digital product design, UX, accessibility, analytics strategy, storytelling, brand leadership, content, and multidisciplinary creative leadership within an agency, consultancy, or technology-focused organization.ResponsibilitiesBrand & Creative Leadership: Guide the continued evolution of Mindgrub's brand across products, campaigns, marketing, thought leadership, and client-facing experiencesMaintain creative standards across all channels and touchpointsLead the development of thoughtful, differentiated, and strategically aligned creative workFacilitate presentations, workshops, reviews, and creative discussions with clients and internal stakeholdersHelp strengthen client relationships through quality, consistency, storytelling, and user experienceProduct & Experience Strategic Direction: Help define the user experience and strategy for digital products, platforms, applications, websites, and emerging interactive solutionsLead UI designers in modern product and responsive web design, enhancing brands through digital experiencesEstablish scalable design systems, interaction models, and experience standardsPartner with engineering, product strategy, and production teams to ensure creative vision carries through to shipped experiencesProvide guidance on accessibility, usability, storytelling, and customer experience best practicesSupport enterprise client engagements requiring strategic creative and UX leadershipAI, Workflow & Production Leadership: Help evolve AI-enabled creative and production capabilities throughout the organizationIntroduce practical workflows that improve creative quality, operational efficiency, collaboration, and scalabilityEvaluate emerging tools and technologies related to design, video, ideation, prototyping, and productionEstablish thoughtful standards for responsible and effective use of AI within creative workflowsGuide teams through evolving technologies while maintaining creative judgment, originality, and brand integrityOversee creative direction for product, application, web, and digital experience initiatives, along with supporting campaigns, content, and brand workImprove creative operations and production workflows to support scalability and execution qualityTeam Leadership: Mentor and support multidisciplinary creative talent spanning design, UX, content, analytics, video, and productionHelp teams strengthen both creative craft and technology fluencyIdentify evolving skill needs and growth opportunitiesSupport hiring, onboarding, mentoring, and professional development effortsFoster a culture of curiosity, accountability, experimentation, collaboration, and continuous learningCross-Functional Collaboration: Partner with sales, marketing, engineering, product strategy, and production teams to align strategy and executionTranslate business goals, technical requirements, and customer needs into compelling creative solutionsParticipate in planning sessions, innovation initiatives, workshops, and leadership collaborationActively participate in in-office collaboration days and strategic planning sessionsRequirements5+ years of experience in a Creative Director or senior creative leadership roleProven leadership of multidisciplinary creative teams within agencies, consultancies, product companies, or technology-focused organizationsBackground in digital product design, UX/UI, branding, storytelling, content systems, and creative strategyDemonstrated success improving creative operations, production workflows, and organizational processesFamiliarity with accessibility standards and UX/UI best practicesHands-on experience with Agile workflows and collaboration tools, including Jira and ConfluenceFluent with modern creative tools such as Figma and Miro and evolving workflows related to design, video, prototyping, and productionAbility to integrate generative AI technologies into creative, content, product design, or production workflowsFamiliarity with platforms such as ChatGPT, Claude, Runway, Adobe Firefly, Midjourney, Figma AI, Canva, and related tools is preferred.Advanced proficiency with Adobe Creative SuiteExcellent communication, presentation, facilitation, and client leadership skillsAbility to lead multiple workstreams and multidisciplinary teams simultaneouslySystems-thinking and problem-solving abilitiesUnderstanding of digital ecosystems, evolving customer behaviors, and AI-driven experience trendsPortfolio demonstrating leadership across digital products, mobile and web applications, campaigns, brand systems, or experience-driven work spanning multiple mediums and teamsStrategic thinker with a collaborative, adaptive, and team-oriented approachSuccess in This Role Looks LikeHigh-quality creative work delivered efficiently and consistentlyThoughtful digital experiences across products, applications, websites, campaigns, and platformsCreative workflows that improve collaboration, scalability, and execution qualityTeams that continue learning and adapting as technologies evolveClient relationships strengthened through innovation, execution quality, and strategic partnershipReports To: The Creative Director will report to the Head of Production and collaborates closely with executive leadership throughout the organization.