QSR Manager

Theres never been a better time to join TravelCenters of America! For more than 50 years millions of professional truck drivers and motorists have called our travel centers home depending on us daily for fuel food truck maintenance and essential services.

Driven by a passionate team TA is focused on growing its network of travel centers implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives.

From our locations across the country to our corporate headquarters in Westlake Ohio every team member is a stakeholder in TAs success. This environment offers endless career opportunities for individuals interested in sharing their ideas growing with the company and shaping TAs future.

Job Summary

TravelCenters of America offers a convenient one-stop shopping experience to our customers. Each location has a plethora of dining options which gives our guests the variety they look for. The Restaurant General Manager leads the operations and marketing functions of the quick service restaurant. Additional responsibilities include staffing training and development general supervision of the staff and improving profitability. The General Manager ensures we are returning every traveler to the road better than they came!

In this role you can expect to:

• Be a leader and inspire your team to meet and exceed company performance standards and improve the potential of the restaurant (i.e. fast and friendly customer service good product knowledge up-beat atmosphere etc.)
• Develop a trusting atmosphere that is conducive to receiving feedback from team members and guests; coach and performance manage staff according to company policy
• Serve each customer courteously quickly and efficiently with a sincere positive pleasant and enthusiastic attitude
• Provide great tasting / quality food and a clean restaurant environment for all guests
• Recruit hire train and retain high-quality team members according to company guidelines and create a culture where team members feel respected and recognized for their achievements
• Achieve financial objectives through effective management of people product service and facility processes including a focus on the revenue and profit components

• Oversee payroll accounting inventory and personnel documentation procedures to ensure accuracy and timeliness in reporting and compliance with state and federal laws
• Adhere to safety standards and abide by standards of operation. Follow company guidelines on vendor relationships
• Stay abreast of competitive practices that could have an impact on business; offers insights and recommendations to leadership

• Assumes duties of any hourly associate position as necessary

What wed like to see:

• A servant leader who sets the example when working alongside team members
• The ability to lead motivate train and develop people to unleash the talent within each team member
• High School Diploma (or GED) required. Associates or bachelors degree preferred
• 3 years of supervisory experience in the fast-food industry preferred
• Proficient planning and analytical skills (i.e. understanding the calculations on the P&L coverage ratio budget & expense report etc.)
• Exhibit excellent verbal and written communication skills
• Ability to work flexible hours including nights weekends and some holidays
• Proficient in Microsoft Office; Operational understanding of POS software
• A valid drivers license is required

With us youll enjoy:

• Competitive wages and annual bonus opportunity
• Medical dental vision and life insurance
• 401(k) with a company match
• Paid vacation and holidays
• Tuition reimbursement
• On-site meal discounts
• A wide variety of discounts on technology travel food and fuel
• Opportunity for growth and advancement with company paid training
• Relocation Assistance (relocation not required)

Not all benefit plans are available to all team members. For a more comprehensive list of benefits please visit

$55000.00 - 55000.00annually

A pay range listed reflects the potential pay for this role. The pay will depend on various factors such as responsibilities of the position job duties/requirements and relevant experience and skills. Not all positions posted will have a pay range listed.

Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can return every traveler to the road better than they came only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race color religion creed national or ethnic origin age marital status familial status ancestry sex gender pregnancy gender identity or expression sexual orientation mental or physical disability handicap military service or Veteran status genetic information or membership in any other category protected by applicable federal state or local law. At TravelCenters of America we invite everyone to make themselves at home.

Individuals with a disability mayrequest a reasonable accommodation related to our recruiting process. If youwould like to request an accommodation related to the recruitment processplease email us at In your email please include yourfirst and last name phone number the position and location for which you areapplying and details pertaining to the accommodation request.

Typical Physical Demands

In this role the team member is regularly required to talk and hear. Standing walking kneeling stooping bending over crouching crawling climbing and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and ability to adjust focus. All performed with or without a reasonable accommodation.

Work Environment

While performing these duties of this job the employee may be exposed to outdoor elements in all seasons. Occasionally the employee will also be exposed to fumes and particles moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties the employee may be exposed to dirt dust grime grease oil gas high-concentrated cleaning solutions etc.

Disclaimer

This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment and either the incumbent or TA Operating LLC may terminate employment at any time for any reason.

Required Experience:

Manager