Sr. Director - Admissions (SDOA)

Senior Director of Admissions

As the leader of the Admissions Department, the Senior Director of Admissions motivates, trains and coaches admissions personnel on expected behaviors aligned with focus on the Ancora mission and Core Values. Admissions oversight, compliant admissions processes, and quality delivery of services to students resulting in successful outcomes are also primary responsibilities of the Senior Director of Admissions. The SDOA ensures that campus admissions personnel follow all college, state, and US DOE, accreditation compliance, regulations, and policies.

Key Responsibilities

• Support online campus efforts to effectively deliver quality customer service to prospective students.
• Assist Directors of Admissions in the process of hiring, training, and managing admissions staff.
• Follow all company, state, accreditor, and US DOE accreditation compliance regulations, processes, and policies.
• Provide tactical guidance, assistance, and leadership to ensure new student satisfaction during the admissions process.
• Ensure accuracy and timeliness of all paperwork and reports
• Randomly audit enrollment files to ensure accountability/accuracy of documents
• Collaboratively participate in employee performance evaluations and scheduled performance reviews
• Ensures that objectives, goals, plans, budgets, policies, practices and actions produce desired Admissions results, consistent with the overall mission and strategic plan for the department
• Develops and executes both short-term and long-term Admissions strategies in the department to ensure the Company's growth and profitability objectives are met
• Establishes and maintains an effective system of communication throughout the department
• Ensure that policies and decisions are properly executed at all levels
• Ensure that Directors of Admissions carry out supervisory responsibilities which include the following: planning, assigning, and directing work of subordinates; appraising their performances; rewarding and disciplining associates; addressing complaints and resolving problems
• Ensure that Directors of Admissions are properly trained to handle all responsibilities for their location
• Ensures that morale of all Admissions personnel in the region is positive and provides for a viable organization in order to meet its commitments
• Provides personal leadership that encourages associate productivity and responsiveness to the needs of the department
• Other duties as assigned

Education and Experience Required

• Bachelor's degree in business, marketing, or a related field preferred
• Minimum of 5 years' experience successfully managing admissions teams
• Excellent people management skills with demonstrated ability to inspire and motivate employees
• Superior written and verbal communication skills
• Strong MS Word, Excel, PowerPoint, and Outlook skills
• Verifiable ability to work in fast-paced environment; willingness to have a flexible work and travel schedule

Education and Experience Preferred

• Master's degree in business, marketing, or a related field preferred
• 8 years of management experience with career schools and admissions teams

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is usually not exposed to weather conditions. The noise level in the work environment is usually moderate.

Note: This is not necessarily an exhaustive list of all responsibilities, skills, duties, or requirements associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other or different tasks be performed when circumstances change.

I have read and understand the above job description. I further understand that this is not an all-inclusive list and does not constitute a contract. My employment remains at will as with all employees of Ancora Education.