Casino Wait Staff

Casino Wait Staff

Job Category: Food and Beverage

Pay Rate: $11.13 an hour with $2.00 an hour additional shift differential on grave shift

Essential Duties And Responsibilities

• Accountable for providing superior beverage service for designated area offering complimentary and alcoholic refreshments to casino guests
• Assist with supplying and cleaning wait station
• Handle cash and reconcile bank for all alcohol served according to Treasure Island and Hospitality policies
• Utilize and implement TIPS training to prevent and recognize potential alcohol related concerns

Knowledge And Certification, Skills And Abilities

Preferred Knowledge and Certification:

• High School Diploma/GED
• 1 year experience as a food and beverage server familiar with tray service
• 1 year experience with a computerized point-of-sale system (i.e. Micros, NCR)
• Proven knowledge of alcohol service

Required Skills:

• Accurate and detail-oriented
• Strong organizational skills
• Excellent verbal and interpersonal communication skills

Required Abilities:

• Ability to work fast and efficiently
• Ability to follow established dress code policies and practice good personal hygiene
• Ability to interact with guests, coworkers and management in a professional and courteous manner
• Ability to maintain a professional demeanor
• Ability to speak in a clear, concise and pleasant voice

Physical Demands

• Must be able to walk and/or stand and exert fast-paced mobility for periods of up to 8 hours
• Must have a good sense of balance, and be able to bend and kneel
• Must be able to push, pull and grasp objects routinely
• Must have the ability to independently lift up to 25 pounds routinely
• Must be able to perform repetitive hand and wrist motions
• Must have good eye hand coordination

Working Environment

• Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke
• Must be able to work in cramped, tight quarters
• Must be willing to work a flexible schedule including all shifts, weekends and holidays
• Occasionally must deal with angry or hostile individuals
• High volume direct public contact

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