Assistant General Manager (Restaurant)

Assistant General Manager (Restaurant) $55,000 - $75,000 per year | Newport, KY | On-Site | Permanent We are looking for a seasoned and dynamic Assistant General Manager to lead our restaurant team. As the Assistant General Manager, you will oversee all restaurant operations, drive business performance, ensure food safety, manage staffing, and deliver exceptional guest services. This franchise has nearly 20 locations across Cincinnati and Northern Kentucky and is open to talent for any location. Hours may include overnight and weekend shifts, with approximately 45 hours per week. Why join us? Medical, Dental, Vision coverage 4% 401(k) match Strong PTO package Free employee meals Monthly bonus package Job Details Responsibilities Oversee and manage all areas of the restaurant and make final decisions on matters of importance. Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs. Ensure all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking, and serving standards. Make employment and termination decisions including interviewing, hiring, evaluating, and disciplining kitchen personnel as appropriate. Provide direction to shift leaders and staff to achieve restaurant goals. Identify and delegate responsibilities to shift leaders and staff to ensure objectives are met and excellent service is consistently achieved. Manage operations with passion, integrity, and knowledge while promoting the culture and values of the restaurant. Implement policies and protocols that will maintain future restaurant operations. Prepare reports at the end of the shift/week, including staff control, food control, and sales. Train new and current employees on proper customer service practices. Implement and manage financial controls including labor cost, cash, and inventory. Set operational goals and follow up with measures, budgets, production, and operating reports. Manage food and beverage operations within budget and to the highest standards. Preserve excellent levels of internal and external customer service. Design exceptional menus, purchase goods, and continuously make necessary improvements. Identify customers’ needs and respond proactively to all concerns. Lead the restaurant staff to meet the expectations of our customers. Qualifications Minimum 5+ years of experience in restaurant management, including staff management, food safety, and guest services. Proven track record of managing a busy kitchen, hiring and onboarding staff, and providing top‑notch guest services. Strong knowledge of business management principles, financial concepts, and key drivers of profitability and operational excellence. Exceptional communication and team management abilities. Culinary school diploma or degree in Business Administration is a plus. Strong ability to handle pressure and solve problems. Excellent customer service skills. Proficient in MS Office and restaurant management software. A passion for providing extraordinary service. Strong analytical thinking and problem‑solving skills. Excellent attention to detail. Strong leadership and people skills. Motivates and leads team members to drive guest service initiatives. Ability to work a flexible schedule including weekends, holidays, and evenings. Equal Opportunity Employer Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. #J-18808-Ljbffr Australia-Employment