Virtual Assistant - Inventory Support Operations

Role Description

This is a remote position.

At Outsource Access, we help state-licensed cannabis retailers seamlessly manage their back-office logistics and live digital storefronts. We don't just process inventory data—we make sure that thousands of product listings are flawlessly cataloged, priced, and live on retail menus before the storefront doors open every single morning.

How You’ll Make a Difference

• Setting the Stage for Day-One Sales: You will meticulously execute overnight back-office POS-side work in Dutchie for all products received by the brick-and-mortar team during the day, guaranteeing everything is perfectly prepared and updated before store opening.
• Perfecting the Digital Menu: You will build detailed new catalog entries and verify naming conventions, brand categories, pricing, descriptions, and lab test results, ensuring online and digital menu boards are flawless.
• Guarding Data Compliance: Operating in a highly regulated industry, you will handle over 25,000 yearly entries with supreme, sustained accuracy—identifying menu discrepancies, pricing errors, or missing images before they can impact operations.
• Empowering Leadership Decisions: You will systematically generate nightly "sell-first" lists for aging inventory and craft comprehensive end-of-shift reports, delivering immediate, actionable clarity to management without ever needing a reminder.

Qualifications

• Obsessively Detail-Driven: You possess an elite focus on precision. To you, high-volume data entry is an art form where accuracy matters far more than raw speed, and you take pride in letting zero errors slip through your fingers.
• A Process Purist: You respect boundaries, love structured workflows, and thrive when following standard operating procedures (SOPs) or video walk-throughs to the letter, knowing exactly when to execute and when to flag exceptions.
• An Independent Operator: You excel in autonomous, quiet overnight environments. You are highly comfortable learning asynchronously via written playbooks and recorded Loom walkthroughs, managing your responsibilities flawlessly without hand-holding.
• Tech-Savvy: You adapt instantly to new platforms and already have a proven track record navigating complex Point of Sale (POS), e-commerce catalogs, or backend inventory software like Dutchie and Google Workspace.
• Your Home Office: You operate from a dedicated, distraction-free workspace equipped with a secure, high-performing computer (BYOD) and a reliable, high-speed internet connection optimized to sustain overnight hours aligned with US Eastern Time.

Benefits

• Your Wellness & Security
• Health & Wellness — Covered: You get comprehensive HMO coverage with a top provider so you can focus on work without worrying about medical bills.
• Security for the “What Ifs”: Our Group Life Insurance benefit gives you added protection — because your future (and your family’s) deserves a safety net.
• Time to Recharge — Guilt-Free: We support your well-being with paid leave credits that allow you to rest, reset, and show up as your best self — at work and at home.
• Support You Can Count On: We take care of all government-mandated benefits, so everything is handled properly and on time.
• Your Financial Rewards
• Performance Incentives: Bring results — and you’ll see it rewarded. Simple as that.
• Premium Pay: When you put in the time, we honor it. You receive Overtime Pay for extra miles and Night Differential for supporting the team during late hours.
• 13th Month Pay: A well-earned bonus to celebrate the results of your year’s effort.

Company Description