Account Manager

Paradigm Education Solutions is looking for a driven, results-oriented Account Manager who thrives on outbound prospecting and isn't afraid to pick up the phone. This role is ideal for someone who sees every "no" as one step closer to "yes."

Your mission: generate pipeline from scratch through proactive outreach, qualify opportunities, close small deals, and pass larger opportunities to the Business Development team. You'll also build lasting relationships with customers after adoption - but make no mistake, this is a hunting role first.

This position will work in office in Dubuque, Iowa.

What Will You Do?

Prospecting & Pipeline Building (Primary Focus)

• Conduct high-volume outbound prospecting daily - cold calls, emails, LinkedIn outreach, and networking - to build qualified pipeline
• Research and identify new lead sources across assigned markets and disciplines
• Follow up on marketing-generated leads with speed and persistence
• Validate and nurture leads to demo-ready status by understanding their unique needs
• Capture and maintain accurate contact information and activity in Paradigm's CRM
• Develop a deep understanding of each market's prospecting landscape through ongoing research

Sales Execution

• Close small-to-mid-size deals independently while passing large opportunities to Business Development
• Build a strategic territory plan focused on retaining existing business and winning competitive accounts
• Track competitive adoptions across your territory and develop strategies to convert them
• Achieve or exceed assigned revenue targets consistently

Collaboration & Customer Support

• Provide exemplary customer service to support accounts after adoption
• Recommend marketing campaigns and provide content ideas for social media
• Identify events (in-person, virtual, hybrid) for evaluation and attendance

You'll Thrive Here If You...

• Love the thrill of opening new doors and building relationships from scratch
• Are disciplined about daily prospecting habits - calls, emails, and social touches
• Get competitive about pipeline metrics and personal performance
• Take ownership of your territory like it's your own business
• Are energized - not discouraged - by high-volume outreach and rejection
• Demonstrate creative persistence in reaching decision-makers

Who Do We Need?

• Comfortable with high-volume cold outreach (phone, email, social)
• A self-starter who doesn't wait for leads to come to them
• Ability to develop and execute a strategic territory plan to achieve revenue targets
• Proficiency with CRM tools to manage leads, opportunities, and pipeline
• Bachelor's degree or equivalent sales experience
• 1–3 years of outbound sales or prospecting experience preferred
• Strong communication skills and the ability to build foundational relationships quickly

Who Is Paradigm Education Solutions?

Paradigm Education Solutions is a division of Kendall Hunt, headquartered in Dubuque, IA. Paradigm delivers educational technology that blends engaging instruction with hands-on learning experiences. This approach accelerates skill development, challenges students to think like professionals, and provides context for how students' skills are relevant in the real world. Our learning solutions for computer technology, health careers, business technology, and career development support learners in thousands of post-secondary programs, K-12 institutions, correctional facilities, and workforce programs nationwide.

Visit our website at to learn more.

Why Us? We Understand It's More Than Just a Job!

Choosing a career path can be one of the most important decisions in one's life. Work is part of a person's identity. People need compelling reasons to remain at a job and a company day after day, year after year. As you consider a career change, we understand the benefits an employer offers are just as appealing as the job itself.

Our companies offer -

• Job Stability. Kendall Hunt and their family of companies have been around for over 75 years
• Career Growth. Gain some great experience to promote to higher roles - many of our leadership and upper management staff worked their way up in our family of companies
• Affordable medical, dental, and vision insurance with Company paid life insurance, short term and long term disability
• Generous company match on 401(k) plan, as well as profit sharing
• A generous PTO package at hire, plus paid holidays
• Scholarship and tuition reimbursement

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An Equal Opportunity Employer