Security & Continuity Operations Coordinator

SUMMARY

The Security Coordinator, reporting directly to the Director Corporate Security & Business Continuity, is responsible for overseeing the coordination, tracking, and follow‑up of ESD security processing to ensure compliance with Service Level Agreements (SLA). The role also supports the administration and oversight of the organization’s alarm and access control systems. Key responsibilities include generating reports that assist the Security Director in monitoring ticket completion, uptime, and related performance metrics. The Security Coordinator also provides support for training, customer support, emergency preparedness, and business continuity initiatives.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Security Operations & Access Control Administration: Includes daily alarm audits, Netwatch report reviews, camera health checks, video retrieval, security ticket management, access badge processing, alarm user administration, Safe Banker and TRACcess updates, and oversight of parking lot and exterior security conditions. Business Continuity & Emergency Preparedness: Includes performing BCP updates, maintaining emergency supply inventories, supporting emergency drills and exercises, assisting with BCP/security training initiatives, maintaining Watch Duty emergency mapping information, and supporting emergency response activities. Administrative Support & Communication: Includes responding to emails, Teams messages, and calls, supporting visitor management, answering security and business continuity questions, coordinating communication between departments and vendors, and handling day‑to‑day administrative tasks. Branch & Facility Support / Audits: Includes branch travel and onsite support, coordinating quarterly lighting surveys, monthly alarm testing validation, branch security audits, walkthroughs, inspections, and operational readiness reviews. Additional Responsibilities: Includes managing vendor ticket visibility and escalation processes, maintaining relationships with local law enforcement and emergency management agencies, supporting investigations, and contributing to continuous improvement initiatives within Corporate Security and Business Continuity programs.

EDUCATION, EXPERIENCE AND QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High School Diploma required. Some college preferred in a security, criminal justice, or safety related field. Minimum of 2-3 years of experience in security/safety operations, incident management, business continuity, or a related field. Minimal knowledge of physical security related items alarms, access control, video management systems. Certification in First Aid/CPR/AED is required or must be obtained within six months of hire.

WHY ALTURA?

WORK‑LIFE BALANCE

Vacation (10+ or Minimum Days) Sick (8 Days) Holidays (11 Days & 1/2 Day Christmas Eve) Birthday & Anniversary Day Off Community Volunteer Events Social Events & Outings Event & Venue Discounts

WEALTH INCENTIVES

Competitive Pay Stakeholders 401k Dollar‑for‑Dollar Match up to 6% (after one year of service) Business Attire Allowance Annual Performance Review & Increase Wellness Incentive Tuition Reimbursement Awards, Recognitions & Incentives Free Checking & Savings Accounts Discounted Employee Loan Rates

HEALTH AND WELLNESS

Kaiser and Cigna Medical & Prescription Plans Fitness Challenges & Gym Access Onsite Wellness Programs Medical & Dependent Flex Spending Account #J-18808-Ljbffr Altura-Credit-Union