Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

SQA Lead (Point of Sale & Hospitality Tech)

Pointwest Technologies Corp

Job Description

Job Description

SQA Lead (Point-of-Sale & Hospitality Tech)

Location: Louisville, KY (Hybrid)

Sector: Global Hospitality & QSR Technology

The Opportunity

Pointwest is currently seeking a high-caliber  Software Quality Assurance (SQA) Lead to join a strategic initiative for one of the world’s largest and most recognized quick-service restaurant (QSR) brands.

This is not a standard "click-and-test" role. You will be a key player in a massive digital transformation, leading the quality validation for a multi-year global rollout of the  PAR Brink POS ecosystem. Based in Louisville, Kentucky, you will work at the intersection of high-volume e-commerce and physical store operations, ensuring that technology enhances the experience for millions of customers and thousands of team members.

Core Responsibilities
  • POS Transformation Leadership: Drive the testing strategy for the integration and deployment of  PAR Brink POS and associated back-of-office systems.

  • Omni-channel Validation: Ensure seamless synchronization between mobile/web ordering platforms, third-party delivery aggregators, and in-store kitchen display systems (KDS).

  • Hardware Lab Oversight: Manage "Model Store" testing environments, validating physical hardware configurations (terminals, printers, payment devices) alongside software builds.

  • Automation & Efficiency: Transition manual testing processes into robust automated frameworks to support a continuous deployment (CI/CD) environment.

  • Defect Governance: Lead triage meetings with developers and business stakeholders to prioritize fixes based on operational impact and "dinner rush" stability.

  • Strategic Reporting: Provide Pointwest and client leadership with clear, data-driven insights into release readiness and system health.

Technical Requirements
  • Experience: 7+ years in Software QA, with at least 3 years in a Lead role.

  • PAR Expertise: Direct, hands-on experience with  PAR (Brink or PixelPoint) systems is a mandatory requirement for this role.

  • Industry Knowledge: Strong background in the  Restaurant/Hospitality sector, specifically understanding kitchen workflows and transaction processing.

  • Testing Stack: * Proficiency in  SQL for backend data verification.

    • Experience with  API Testing (Postman, SoapUI) and cloud-based environments (GCP preferred).

    • Familiarity with automation tools such as  Selenium, Appium, or Cypress .

  • Education: Bachelor’s degree in Computer Science, IT, or equivalent professional experience.

Professional Attributes
  • Operational Mindset: You understand that in the pizza/QSR world, system uptime is critical to store profitability.

  • Leadership: Proven ability to manage a team of testers, often across multiple time zones or in hybrid environments.

  • Communication: Ability to translate technical bugs into "business impact" for non-technical stakeholders.

Why Pointwest?

At Pointwest, we act as a bridge between top-tier talent and industry-leading enterprises. By joining this project, you will:

  • Work on a high-visibility project that is a cornerstone of our client’s global strategy.

  • Engage with a collaborative team that values innovation and "Shift Left" testing methodologies.

  • Enjoy a competitive compensation structure with the stability of a long-term engagement.

Are you ready to lead the future of hospitality tech? Apply today with your updated resume and a summary of your experience with PAR POS systems.

Powered by JazzHR

9wdsV9rDpN

Vacancy posted 18 days ago
Similar jobs that could be interesting for youBased on the SQA Lead (Point of Sale & Hospitality Tech) in Louisville, KY vacancy
  •  ...Lead Structured Cabling TechnicianThe Lead Structured Cabling Technician is responsible...  ...structured cabling systems for Wi-Fi Access Point (AP) installation projects. This role...  ...installation and configuration.Experience in hospital environments is preferred.Skills:... 
    Suggested
    For contractors
    Local area

    ACAV and Associates LLC

    Louisville, KY
    1 day ago
  •  ...Lead Food Sales Associate About Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers...  ...responsibility is to sell food items by providing caring hospitality and service using product knowledge and sampling.... 
    Suggested
    Full time
    Casual work
    Flexible hours
    Shift work
    Afternoon shift

    Macy's

    Louisville, KY
    5 days ago
  •  ...Team Leader Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates...  ...processing, spreadsheets, data-based management and electronic point of sale and inventory management systems Demonstrated strong... 
    Suggested
    Full time
    Work at office
    Local area
    Flexible hours
    Shift work
    Night shift

    Cabela's

    Louisville, KY
    4 days ago
  •  ...Computer SoftwareClient: WiproContact: Meghana GorusuCompany: SRI Tech SolutionsTitle:RPA AA LeadMode - RecruitLocation: Louisville, KY...  ...communicating any identified project risks and issues to the Tech Lead/project manager accordingly and providing inputs to the change... 
    Suggested
    Full time

    SRI Tech

    Louisville, KY
    4 hours ago
  •  ...The Lead Bartender oversees high-volume beverage operations, mentors staff, and ensures...  ..., manage daily banks, and close out Point of Sale (POS) transactions securely. Deliver a...  ...three years. Proficiency operating major hospitality POS platforms (e.g., Micros, Aloha).... 
    Suggested
    Local area
    Immediate start
    Shift work
    Night shift

    AJS Hotels

    Louisville, KY
    2 days ago
  • $12 - $24.33 per hour

     ...Position Overview The Team Lead works closely with the Department Manager(s) or Store Manager to receive, price, and stock merchandise to meet the needs of the store's customers and drive sales and profits. Assist Team Members with completing the work within the... 
    Part time
    Flexible hours
    Afternoon shift

    Follett

    Louisville, KY
    1 day ago
  •  ...Zone Lead Our Vision: To become the leading Home Dcor retailer. Our Mission: Enable everyone to affordably make their house a...  ...set and upheld to documented company standards designed to drive sales. Provides expertise in visual standards, merchandising techniques... 
    Flexible hours
    Shift work
    Night shift

    At Home Stores LLC

    Clarksville, IN
    4 days ago
  •  ...Louisville" by Louisville Business First JOB SUMMARY The Lead Cook is responsible for safely preparing food items, following...  ...inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives... 
    Flexible hours

    Churchill Downs Incorporated

    Louisville, KY
    2 days ago
  •  ...Lead Maintenance TechnicianWhite Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and...  ...in some of the country’s best cities to live. We know that the hospitality business, like life, is how you make people feel. That’s where... 

    White Lodging

    Louisville, KY
    2 days ago
  • $28 per hour

     ...Winterwood, Inc. is hiring for the role of Lead Maintenance Technician. The Lead Maintenance Technician is responsible for maintaining day-to-day maintenance operations and physical appearance of the property, with additional leadership responsibilities for the maintenance... 
    Hourly pay
    Full time
    For contractors
    Live out
    Relocation package
    Monday to Friday

    Winterwood Inc

    Jeffersonville, IN
    2 days ago
  • $45k

     ...driving results? At Product Connections, our Retail Supervisors lead a team of Product Demonstrators inside Sam's Club, ensuring...  ...sessions, audits, and performance reviews. Serve as the primary point of contact for store leadership. Manage reporting, payroll accuracy... 
    Hourly pay
    Full time
    Work at office

    Acosta

    Louisville, KY
    4 days ago
  • $19 - $21 per hour

     ...Associates Follow a clear, consistent workflow Serve as a primary point of contact for resolving inventory related concerns and partner...  ...and attention to detail Travel to retail locations Leads by example and demonstrates the core values of Spirit, Pride,... 
    Part time
    Immediate start
    Flexible hours
    Night shift

    Retail Services WIS Corporation

    Louisville, KY
    2 days ago
  • $40 - $65 per hour

     ...A forward-thinking tech company in the United States is seeking a Remote Technical Product Manager to lead product strategy and development. The ideal candidate has over 5 years of experience in product management, a technical background, and strong leadership skills.... 
    Hourly pay
    Remote work

    Everglade Works

    Louisville, KY
    5 days ago
  • $20.25 per hour

     ...Lead Line Cook White Lodging is hiring a Lead Line Cook to join our culinary team! This is a kitchen leadership role designed for...  ...experience you need backed by one of the country's top hospitality companies operating premium hotels, restaurants, and rooftop bars... 
    Full time
    Shift work

    White Lodging

    Louisville, KY
    1 day ago
  • $126.3k - $173.7k

    Become a part of our caring communityThe Lead Product Manager is responsible for defining and executing the strategy, roadmap, and delivery of MarketPoint's data and analytics product portfolio (sales domain). This role oversees multiple data platforms that support sales... 
    Full time
    Temporary work
    Live in
    Work at office
    Remote work

    Humana

    Louisville, KY
    4 hours ago
  • $117.6k - $161.7k

    Become a part of our caring communityThe Legal Operations and Knowledge Management Lead designs, implements, and improves the operational infrastructure, technology, and knowledge-sharing systems that support the legal department's efficiency and effectiveness.The Legal... 
    Full time
    Contract work
    Temporary work
    Work at office
    Remote work

    Humana

    Louisville, KY
    4 days ago
  • $17.5 per hour

     ...Role Specific Information Job Description About the Role As Beauty Lead Advisor, you will drive sales through an authentic passion for beauty and engage clients by identifying their needs with a consultative approach. You will maintain expert knowledge... 
    Full time
    Shift work
    Night shift
    Weekend work

    Kohl's

    Louisville, KY
    1 day ago
  •  ...Schulte Hospitality Group seeks a dynamic Banquet Captain to lead hourly banquet servers and serve as the hotel’s personal representative to banquet guests. Direct supervision of staff and coordination of room setups, AV and F&B will help ensure guest satisfaction and... 
    Hourly pay

    The Inn at Stonecliffe

    Louisville, KY
    5 days ago
  • $17.5 per hour

     ...About The Role As Beauty Lead Advisor, you will drive sales through an authentic passion for beauty and engage clients by identifying their needs with a consultative approach. You will maintain expert knowledge of top beauty brands, execute merchandise sets, replenishment... 
    Full time
    Night shift
    Weekend work

    Kohl's

    Louisville, KY
    3 days ago
  •  ...health coverage, and tuition reimbursement. Ideal candidates will have strong communication skills, a high school diploma or GED, and experience in retail management, enabling them to lead store teams effectively and foster a customer-centric environment. #J-18808-Ljbffr... 
    Full time
    Traineeship

    7-Eleven

    Hebron Estates, KY
    1 day ago
  • $18 - $25 per hour

     ...Grassa Gramma Is Hiring Guest Experience & Reservations Lead At Grassa Gramma, the front door is everything. We are not looking...  ...transported straight into Italy. From the piazza atmosphere to the warm hospitality, our goal is simple: Make every guest feel like they just... 
    Hourly pay
    Night shift

    Grassa Gramma

    Louisville, KY
    4 days ago
  • $19 per hour

     ...Lead Retail Sales Technician Take your career to the next level with the most impactful job in our uBreakiFix stores Lead Retail Sales Technician. Here, your knack for fixing tech and passion for helping others meet your ability to lead teams to exceed their goals.... 
    Hourly pay

    Asurion

    Louisville, KY
    2 days ago
  • Hot Topic in Louisville, Kentucky is looking for a Part-Time Assistant Manager to enhance customer experience with a strong focus on music and pop culture. You’ll support the store leadership team and ensure a collaborative environment while engaging with customers. The...
    Part time

    Hot Topic

    Louisville, KY
    2 days ago
  •  ...KY is looking for an Assistant Store Manager to support the Store Manager in delivering exceptional customer experiences and driving sales. The ideal candidate will have at least 2 years of relevant management experience and a strong ability to engage and develop team... 
    Flexible hours
    Weekend work
    Afternoon shift

    Aéropostale

    Louisville, KY
    4 days ago
  •  ...or an alternative application process. Mid Council Connections Lead (PL&W) Term Contract Full-Time US 5 days ago Requisition ID: 115...  ...ethnicities, gender-expressions, communities, cultural constituencies and points of view. Physical Requirements: Ability to travel frequently;... 
    Full time
    Contract work
    Temporary work
    Interim role
    Flexible hours
    Weekend work
    Afternoon shift

    Presbyterian Church (U.S.A.)

    Louisville, KY
    2 days ago
  •  ...an excellent customer experience, manage store operations, and lead the team. Applicants should have over 2 years in a similar role...  ...demonstrate strong leadership skills. Flexible availability and a proven sales track record are essential. The role offers a competitive salary... 
    Full time
    Flexible hours

    Aéropostale

    Louisville, KY
    4 days ago
  • $16 - $18 per hour

     ...enjoys customer service, team leadership, sales, operations, and working in a fast-paced...  ...operation. In this role, you will help lead daily operations, coach and support team...  ...with experience in retail, restaurants, hospitality, customer service, sales, shift leadership... 
    Bi-weekly pay
    Hourly pay
    Flexible hours
    Shift work
    Afternoon shift

    SpeedWash Car Wash

    Louisville, KY
    21 days ago
  • $7.25 per hour

     ...call center personnel. Monitor service levels, ensure adequate coverage and assist supervisor with staffing issues. Act as escalation point for resolving customer issues. Job Description Oversee a team of Customer Service Representatives who handle customer service... 
    Hourly pay
    Full time
    Shift work

    First Source LLC

    Louisville, KY
    1 day ago
  •  ...Kentucky Derby Gift Shop.” JOB SUMMARY The Cage & Player Services Lead is responsible for assisting the Cage & Player Services...  ...inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence... 
    Shift work
    Weekend work

    Presque Isle Downs, Inc.

    Louisville, KY
    2 days ago
  •  ...supervise freight flow and back-stock in the receiving area, ensuring timely processing of shipments and proper displays on the sales floor. The role leads a team, coordinates unloading and merchandising, and may act as Manager on Duty. Applicants should be comfortable with... 
    Weekend work
    Afternoon shift
    Early shift

    Ollie

    Louisville, KY
    5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to SQA Lead (Point of Sale & Hospitality Tech). Be the first to apply!