Customer Assistance Representative

Job Description

Job Description

Our client is seeking a Customer Assistant Representative to join their team in Arlington, TX. In this role, the representative will communicate with borrowers primarily via telephone to provide account information and address past-due accounts. The position also involves counseling borrowers, answering questions, and assisting with the resolution of account-related issues to help ensure positive outcomes and customer satisfaction.

Requirements :

• 1+ years of telephone and Customer Service experience
• Proficient in Microsoft Office, including Excel
• Data Entry skills
• Requires credit check upon hire
• Nicotine-free environment
• High School Diploma is required
• Bilingual in English and Spanish is preferred

Hours: Monday-Friday, 8:00 AM-5:00 PM

Benefits:

• Health Insurance
• Paid Time Off
• Tuition Reimbursement

Compensation: $18.00/hour

For immediate consideration, apply now!

SC608139565

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