Senior Product Ops & CX Lead
Consolidated Edison Company of New York
Consolidated Edison Company of New York seeks a Product Operations & Customer Experience Lead to drive enterprise delivery and portfolio management through process innovation and customer-focused operational excellence. You will own strategic delivery platforms including ServiceNow, shaping intake, demand management, and portfolio delivery across the Enterprise Technology & Security organization. The role partners with technology, product, and business stakeholders to design scalable, #J-18808-Ljbffr Consolidated Edison Company of New York
- Spot & Tango in New York, NY seeks an AI Ops Lead (Customer Experience) to design and own the CX AI program. You’ll build AI workflows, automate support processes, and partner with Product, Engineering, and Data to deliver scalable customer experiences. You’ll report to...Suggested
- ...through media.OverviewThe SVP, Platform Ops Lead is responsible for implementing the Publicis... ...Groupe capabilities - i.e. Media, Production, Commerce, Social and Influencer.ResponsibilitiesLead... ...platform, being the conduit to internal senior stakeholders and product owners/...SeniorTemporary workFreelanceLocal areaFlexible hours
- ParetoHealth is expanding its product portfolio and seeks a Senior Manager, Product Strategy & Operations to build the operating system powering disciplined execution and scalable growth for new funding solutions. The role serves as the internal integrator across underwriting...Senior
- A leading global bank in New York is seeking a Product Portfolio Operations Manager to leverage AI and lead cross-functional teams. The ideal candidate will have over 5 years of experience in program management, with a strong focus on operational effectiveness and product...Senior
- A reputable consumer products firm in Idaho is seeking a Senior Manager, CX Analytics to lead CX Data capability. This role requires deep expertise in CX analytics and strong SQL abilities. You will define global CX metrics, engineer data models in Snowflake, and enable...Senior
- THE·TEAM is seeking a Senior Manager, Experiential Ops & Production to lead technical event production, fabrication, and logistics across multiple venues. You will coordinate multi-stop tours, manage labor and vendors, and oversee budgets over $500k while ensuring sustainability...SeniorRemote job
- Capital One is seeking a Manager, Product Manager for Family CX, Teen Checking in New York, NY. You will own the end-to-end product lifecycle to design banking solutions for teens and their parents, collaborating with designers, engineers, and analysts to deliver intuitive...Senior
$211.28k - $316.92k
...00 - $316,920.00Category: Legal, ProfessionalCompany: CitiThe Senior Lead Counsel is a position responsible for serving as strategic business... ...providing legal counsel and thought leadership to the Spread Products business (the “Business”). The overall objective of this role...SeniorFull time$10k
...in days. We built our own Lab. Our non-engineers ship production code. 99.5% of our team actively uses AI tools. We... ...bring it all to life. That's you. We're hiring a Senior Tech and Product Communications Lead to own how Ramp shows up across two audiences that rarely...SeniorFull timeWork at officeHome officeRelocation packageFlexible hours- A leading AI platform provider in New York City is looking for a Senior Talent Acquisition Manager. This role involves full-cycle recruiting, especially for Engineering and Product teams. The ideal candidate has over five years of recruiting experience and excels in sourcing...Senior
$85.6k - $149.4k
About the RoleAs a Senior Technology Product Manager - GTM Enablement and Launch Lead, you will play a critical role in ensuring the successful planning, coordination, and execution of high‑impact product and go‑to‑market launches across a complex, enterprise B2B SaaS...SeniorFull timeWork at office- Samsara is seeking a strategic BizOps leader to own the Specialist Sales Strategy and New Products performance, partnering with sales leadership and cross-functional teams to shape long-term growth and reporting. You will transform data into actionable insights and guide...SeniorRemote job
- Ontic seeks a senior Cross-Program Product Lead Contractor to accelerate high-priority Product Management initiatives spanning multiple product areas... ...strategic thinking. You will partner with Product, GTM, Sales, CX, Enablement, and Engineering, delivering structured...SeniorFor contractors
- Clutch Creative, a premier experiential design and event production agency, is seeking a Senior Event Coordinator in New York to support high-profile producers on large-scale builds and independently lead smaller experiential projects. The ideal candidate thrives in a fast...Senior
- Ripple is seeking a Senior Manager of Payment Operations to lead settlement processes for crypto and fiat across multiple products from our San Francisco office. The role requires coordinating with Product, Trading, Treasury and external customers to ensure timely settlements...SeniorWork at office
- ...regulatory compliance and scalable processes. You will build reporting at city and regional levels, present insights to senior leadership, and collaborate with policy, legal, marketing, product, and operations teams to drive strategic initiatives. #J-18808-Ljbffr UberSenior
- Semafor is seeking a Senior Manager of HR Operations to blend people-ops expertise with office management and project leadership in a hybrid New York role. You... ..., Greenhouse), drive process improvements, and lead the NYC office move from planning through execution....SeniorWork at officeFlexible hours
$60k - $68k
Aircall is looking for a Senior Fraud Operations Specialist to join their Fraud Ops team in the United States. You will lead fraud investigations and make data-informed decisions that safeguard Aircall's services. With over 5 years of experience in Fraud Prevention, you...Senior- Order.co is hiring an AI Scientist or Senior AI Scientist to ship applied AI from problem definition through deployed production, with direct accountability for measurable business outcomes. Embedded on a product engineering squad, the final title and scope will be set...Senior
$90k - $125k
...dynamic theatrical producing company based in New York is seeking a Senior Producer to oversee creative execution and business operations.... ...have at least 5 years of experience in commercial theatre production and possess excellent leadership and negotiation skills. This position...Senior$220k
...serving the P&C insurance industry, we combine EIQ's AI-native product development with CCC's 40 years of proprietary data and deep... ...Places to work in 2025 and 2026! About the Role: We are hiring Senior & Lead Product Managers to help build the next generation of AI-first...SeniorTemporary workWork at officeFlexible hours- Tango Technology is seeking a Senior Product Manager to own the roadmap for a platform spanning documentation, in-app guidance, and automation. You will collaborate with a senior design team and report to the CEO, steering AI-driven product strategy across MCP and agent...Senior
- Everyday Health Group is seeking a Senior Product Designer who thinks in systems, not screens. You’ll own design across our portfolio of consumer brands and work across health, wellness, lifestyle and subscription products, using AI to accelerate exploration while grounding...Senior
- Shields Group Search is hiring a Senior Product Designer in a hands-on role to take problems from ambiguous briefs to shipped interfaces. You... ...in product design, strong Figma skills, and a path toward Lead Product Designer, in a hybrid setup across New York City or Los...Senior
$110k - $125k
PRA Business Events is seeking a Senior Producer for live production in New York City. This hybrid role involves independent program management from planning to execution, ensuring client satisfaction. Candidates should have 5-8+ years of experience in event management...SeniorRemote jobLive in$140k - $160k
Blank Street, Inc. in New York City is looking for a Senior Product Designer to shape the design of our consumer app and internal tools. You will lead user research, advocate for customer needs, and collaborate with product and engineering teams. The ideal candidate has...Senior- HMSHost Corporation at JFK Airport is seeking a Sous Chef to oversee kitchen operations, supervise staff, and manage food production and costs. The role requires HACCP compliance, menu planning, inventory control, and maintaining high safety and service standards. The...Senior
- Material Co in New York City is seeking a Senior Product Designer to lead cross-functional design efforts for experiential platforms, apps, and websites. You’ll drive strategy, craft interaction models, and mentor junior designers while collaborating with research, brand...Senior
$200.7k - $229.1k
...Overview Senior Manger, Product Manager-Family CX, Teen Checking Product Management at Capital One is a booming, vibrant craft that requires reimagining... ..., Product Manager on our Family CX team, you will lead the end-to-end product lifecycle to design collaborative...SeniorFull timePart timeLocal area- Eightelevengroup in New York, NY is seeking a Senior Product Analytics Engineer for a 6-month hybrid contract. You will join a small, agile pod, embedding into one product workstream at a time and building foundational analytics tools to power product decisions. The role...SeniorContract work
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