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Voice of Customer Lead: Insights & CX Strategy

AAMGA AssuranceAmerica Managing General Agency, LLC

AAMGA AssuranceAmerica Managing General Agency, LLC is seeking a Voice of Customer Lead to manage customer feedback programs, analyze insights, and translate findings into actionable recommendations that improve experiences and business outcomes. You will lead VOC initiatives, create executive reports, partner with stakeholders to drive improvements, and provide analytics that measure impact while upholding confidentiality and policy compliance. #J-18808-Ljbffr AAMGA AssuranceAmerica Managing General Agency, LLC

Vacancy posted 5 days ago
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