Voice of Customer Lead: Insights & CX Strategy
AAMGA AssuranceAmerica Managing General Agency, LLC
AAMGA AssuranceAmerica Managing General Agency, LLC is seeking a Voice of Customer Lead to manage customer feedback programs, analyze insights, and translate findings into actionable recommendations that improve experiences and business outcomes. You will lead VOC initiatives, create executive reports, partner with stakeholders to drive improvements, and provide analytics that measure impact while upholding confidentiality and policy compliance. #J-18808-Ljbffr AAMGA AssuranceAmerica Managing General Agency, LLC
- AssuranceAmerica Corporation in Atlanta, GA seeks a Voice of the Customer Lead to drive feedback programs, analyze insights, and turn findings into actionable... ...outcomes. You will manage VOC programs, review CX data, create executive reports, and partner with...Suggested
- ...is seeking an experienced Senior Manager to lead and evolve our Client Experience (CX) program across key regions, driving insight-led decisions that enhance client outcomes.... ...into actionable insights that shape strategy and improve engagement quality. You will play...Suggested
- Home Depot is seeking a Senior Manager of Customer Strategy to be the customer voice within the organization. This role focuses on analyzing customer insights to inform business decisions and strategies, specifically within the retail environment. The ideal candidate will...Suggested
- ## Leader, CX Strategy & EnablementApplylocations: Atlantatime... ...shaping the future of customer experience at... ...design and governance, Voice of Customer, and state... ...running today's QA program* Lead and develop the QA... ...to ensure experience insights are embedded in frontline...SuggestedLocal areaRemote work
- The Voice of Customer Lead manages customer feedback programs, analyzes customer insights, and translates findings into actionable recommendations that improve customer experiences... ...implement improvements. Reviews and analyzes CX/UW data to measure impact of current...Suggested
$98.5k - $233.25k
# Customer Experience (CX) Practice Lead - Google Cloud (Gemini Enterprise)Bridgewater, Chicago, New York, Atlanta, San Francisco, IrvingApply for this... ...Google Cloud. This role sits at the intersection of AI strategy, go-to-market execution, and client transformation,...Permanent employmentFull timeLocal area$114.8k - $150k
NielsenIQ in Atlanta, GA is looking for a Director to lead a team of analytics professionals and elevate client services through data insights. The role requires over 10 years of experience in the CPG industry, strong data analytics skills, and proven leadership capabilities...Flexible hours- ...a Client Experience (CX) capability from the ground... ...CX scorecard, and the Voice of Client insight engine that shapes how... ...at the altitude of a strategy consultant —... ...clear path to build and lead a CX team as we grow.... ...Deep grounding in client/customer experience as a discipline...Full timeWork at officeLocal areaRemote workFlexible hours
- Salesforce, Inc. is seeking a Senior Research Lead for Customer Insights to manage research projects and deliver actionable insights for marketing. This role requires expertise in both quantitative and qualitative methodologies and the ability to translate business needs...
- Position Purpose The Senior Manager of Customer Strategy is the voice of the customer within The Home Depot, identifying, analyzing and delivering compelling customer insights that drive clear business actions and outcomes. Acts as internal consultant to the company, evaluating...Work experience placementLocal areaNight shift
- ...delivery for today's leading brands. Stord is... ...drive sustained customer loyalty. Stord’s end... ...-level business strategy and operational execution... ...a world-class CX framework that... ...improvements, ensuring the voice of the customer... ...with data-driven insights on competitive...Full timeContract workShift work
- ...seeking a senior leader to drive client strategy and analytics within its Client Office.... ...shape engagement initiatives, translate insights into action with senior executives, and... ...complex analysis into executable plans and leading cross-functional efforts at pace. You'll...Work at office
- ...and replacement to support our customers as a value-add partner. Lead Analyst, Consumer Insights Location: (hybrid role - 3 days... ...product innovation, go-to-market strategy, and business growth within the... .... This role serves as the voice of the customer, enabling data-...Temporary workFor contractorsShift work
- ...Atlanta, Georgia, is looking for a Senior Manager, Analytics to lead analytic initiatives. The role involves managing projects from conception... ...presentation, mentoring junior staff, and providing actionable insights derived from data analysis. Successful candidates will have a...Flexible hours
- ...Financial, Inc. seeks a B2B Brand Strategist to extract client value from data sources, synthesize offerings, and craft compelling brand strategies. You will deliver actionable briefs and channel recommendations, aligning stakeholders from C‑level to practitioners. You will...
- Levy is seeking a Senior Analyst of Strategy & Analytics to partner with operators and clients at the Georgia World Congress Center in Atlanta... .... You will build industry expertise, work with executives, and lead projects that reveal opportunities across Levy’s portfolio in a...
- Dormont Manufacturing Co is seeking an Audience Analyst Lead in Atlanta, Georgia. The role requires managing and executing primary research... ...research, collaborating with cross-functional teams, and presenting insights to stakeholders. #J-18808-Ljbffr Dormont Manufacturing Co
- ...Consultants in Atlanta is seeking a Senior Analytics Consultant to play a strategic role in providing high-quality financial and analytic insights for clients. You will collaborate with account teams, manage complex workflows, and mentor junior analysts. Qualifications include...
- ...services to life for millions of customers every day. If you share in our... ...industries and our goal to lead the future in media and technology... ...for the sales strategy of Comcast High Capacity Ethernet... ...Networks, Internet, Video and Voice-based services to Government,...Full timeWork at officeLocal areaNight shiftWeekend work
- ...Customer Experience Coordinator Help Shape an Exceptional... ...superior service leads to better outcomes. As our... ...CRM activity, and other insights that support customer engagement strategies. Sales & Account Management... ...role at Guardian, your voice and talents matter....Full timeTemporary workWork at officeFlexible hours
$187.27k - $318.36k
...fun. About the team FIS is a leading global provider of technology... ...superior experiences for their customers. FIS’ Client Office,... ...be doing You will lead client strategy and analytics for FIS’ Client... ...with senior leaders to turn insight into action, shaping how FIS...Full timeWork at office$93.4k - $210k
A leading logistics company in Atlanta is looking for a Principal Analytics Consultant to lead high-impact analytics and customer engagements. In this role, you will translate complex data into actionable insights that drive customer growth and strategic decisions. The...$164k - $240k
...practical experience. 7 years in strategy and management consulting,... ..., executive operations, or a customer-facing advisory role (e.g.,... ...customer success. You will lead the external engagement strategy... ...touch‑points and data‑driven insights to architect the region's...Immediate startShift work- PwC in Atlanta, GA seeks a Service & Support Strategy Manager to join the Customer Consulting team. You will lead, mentor, and manage client accounts, focusing on strategic planning and delivering customer-centric solutions to drive satisfaction and revenue growth. You...
- Rivian is seeking a Business Operations Lead to bridge Customer Analytics and Sales & Delivery leadership. This role owns KPI definitions, ensures data cleanliness, and presents insights to executives to drive decisions. It moves fluidly between data and narrative, linking...
- The Director, Customer Experience is accountable... ...for designing, leading, and operating QXO... ...Operations. The Director, CX leads a cross... ...experience strategy and governance Define... ...enforce the "One Voice to the Customer" model... ...actionable insights to Sales on service...
$187.27k - $318.36k
...opportunity to serve as the Voice of the Customer for our Automated Finance portfolio... ...directly influence product strategy, roadmap prioritization,... ...Product Strategy & Customer Insight Act as the primary Voice... ...business outcomes. Lead market feedback loops that validate...Full time$128.8k - $161k
...Please review the following job description:Lead pricing management function in support... ...supports profitability and growth strategies for lending business.Manage end to end pricing... ...from time to time. 1. Develop pricing insights to inform pricing strategy and set pricing...Price workFull timePart timeWork at officeShift workDay shift$172.5k - $230k
...for patientsWe are looking for a Global Procurement Category Lead - Market Insights & Patient Services who is strategic, value‑driven and... ...Insights & Patient Services, you will lead global procurement strategy across Research, Data Acquisition, Medical & Patient Services...Permanent employmentWork at officeLocal area$195.9k - $224.8k
...professional services firm. We provide strategy and technology services across... ...opportunities for advancement Lead Enterprise Solution Design and... ...), Mobility, Data Analytics & Insights (Machine Learning), and User-... ...and manage the execution of custom development projects and...Work at officeLocal areaImmediate start
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