Customer Experience (CX) Practice Lead - Google Cloud (Gemini Enterprise)
$98.5k - $233.25kCapgemini
- Customer Experience (CX) Practice Lead - Google Cloud (Gemini Enterprise)Bridgewater, Chicago, New York, Atlanta, San Francisco, IrvingApply for this job* Permanent* Experienced Professionals* Sales & Client Management & Solution Design* ID 485432-en\_USChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.## LocationThis is a hybrid role based in one of the preferred locations - Atlanta, GA / New York, NY / Bridgewater, NJ / Chicago, IL / Dallas, TX / San Francisco, CA.## About the job you’re consideringAs a Gemini Enterprise Customer Experience (CX) Practice Lead, you will drive the growth and market leadership of Capgemini’s Gemini Enterprise CX business on Google Cloud. This role sits at the intersection of AI strategy, go-to-market execution, and client transformation, with accountability for building executive relationships, shaping demand, and scaling adoption of AI-powered CX solutions. You will act as a thought leader and growth driver, partnering with sales, delivery, and Google stakeholders to originate opportunities, define AI-led CX strategies, and accelerate customer time-to-value.## Your role* **Drive CX + AI Growth Strategy:** Lead the definition and execution of go-to-market strategies for Gemini Enterprise CX, driving pipeline growth through strategic deal origination and account expansion.* **Executive Engagement & Advisory:** Act as a trusted advisor to C-level stakeholders, shaping AI-driven CX transformation strategies and influencing long-term investment decisions* **Thought Leadership:** Lead AI-first CX strategy conversations and develop differentiated market narratives based on emerging trends and innovations.* **Account & Ecosystem Collaboration:** Partner with Google Cloud, Capgemini teams, and delivery and business line teams to align cross-functional efforts and deliver unified customer outcomes.* **Adoption & Value Realization:** Drive successful adoption by removing barriers, accelerating time-to-value, and ensuring measurable business impact across strategic engagements.## Your skills and experience* 10+ years in presales, solution architecture, or technical consulting roles with a focus on cloud and AI technologies.* Deep expertise in Google Cloud Platform, Customer Experience, and Generative AI technologies* Strong communication and relationship-building skills with executive and technical audiences.* Google Cloud certifications (e.g., Professional Cloud Architect, Network Engineer, ML Engineer) are a plus.* Ability to travel up to 50% of the time.* Preferred Qualifications: + Experience identifying AI use cases to solve customer challenges or selling customer experience. + Strong background in business case development and transformation roadmaps + Experience working with cross-functional teams, including sales and delivery teams to build business cases for transformation and accompanying plans for implementation. + Experience working with and managing partners in complex implementation projects, including hyperscalers.The base compensation range for this role in the posted location is $98,497 - $233,248.Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.It is not typical for candidates to be hired at or near the top of the posted compensation range.In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.**Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees.** In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: * Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave* Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)* Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)* Life and disability insurance* Employee assistance programs* Other benefits as provided by local policy and eligibility**Important Notice:** Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.**Disclaimers**Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.Click the following link for more information on your rights as an Applicant in the United States. is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
- J-18808-Ljbffr Capgemini
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Customer Experience (CX) Practice Lead - Google Cloud (Gemini Enterprise) in Atlanta, GA vacancy
- Capgemini is seeking a Customer Experience (CX) Practice Lead to shape and execute the growth strategy for its Gemini Enterprise business on Google Cloud. In this hybrid role, based in Atlanta or other preferred locations, you will drive AI-led CX initiatives and engage...CloudGoogle
$88.54k - $207.4k
...us and help the world’s leading organizations unlock the... ...’re considering As a Gemini Enterprise Customer Experience (CX) Solution Lead, you will... ...technical counterpart to the Practice Lead, focused on... ...powered CX architectures on Google Cloud, defining scalable,...CloudGooglePermanent employmentFull timeLocal areaFlexible hours- Google Cloud Platform is seeking a Gemini Enterprise CX Sales Specialist to expand the Gemini Enterprise for Customer Experience (GECX) business and strengthen senior-level customer relationships across the United States. You will collaborate with AI Sales Specialists,...CloudGoogle
$186k - $269k
...Strategic Initiatives Lead, GTM Practice, Google Cloud The GTM Practice organization... ...teams, partners, and customers. Reporting directly to... ...Practice Strategy, Cross-Sell, Enterprise Segment Strategy, and... ...job-related skills, experience, and relevant education or...CloudGoogle$219k - $258k
...drive Salesforce and Enterprise Business... ...organizations to serve their customers with acceleration... ...We partner with leading platforms—... ...from smarter CRM experiences and next-gen commerce... ...leading practice for GTM activities... ...implementing Salesforce cloud solutions...CloudTemporary workWork at officeLocal area$150k - $200k
...Projects Delivery Manager specializing in Google Cloud's Generative AI ecosystem, with a focus on Gemini Enterprise. This role leads our most advanced AI engagements —... ...and the broader GCP AI ecosystem Proven experience as a Technical Consultant, successfully leading...CloudGoogleTemporary workH1bRemote workFlexible hoursEPAM Systems
Atlanta, GA2 days ago$115k - $130k
...MAWM Configuration Lead Consultant\nJob Location... ...0% travel, based on customer requirements.\... ...implementation best practices.\n \nKey Responsibilities... ...\nRequired Skills & Experience:\n\n Bachelor’s... ...n\n Experience with cloud platforms such as Google Cloud Platform, AWS,...CloudGooglePermanent employmentFull timeWork experience placementImmediate startRemote workFlexible hoursFulfillment IQ
Atlanta, GA13 days ago$127k - $184k
...degree or equivalent practical experience. 6 years of experience with cloud-native architecture in a customer-facing or... ...cloud ecosystems on enterprise productivity... ...platforms (including Gemini Enterprise), its... ...The Job When leading companies choose Google Cloud, it's a huge...CloudGoogleTemporary work$115k - $130k
...MALM Configuration Lead Consultant\nJob Location... ...0% travel, based on customer requirements.\... ...role requires hands-on experience with Manhattan Labor... ...industrial engineering practices.\n Knowledge of... ....\n Experience with cloud platforms such as Google Cloud Platform, AWS,...CloudGooglePermanent employmentFull timeWork experience placementImmediate startRemote workFlexible hoursFulfillment IQ
Atlanta, GA13 days ago$134.5k - $265.1k
...Google Gemini, Manager, Technical Transformation... ...with customers through innovative... ...customer experiences and drive sustained... ...on best practices in Google Gemini... ...participate and lead aspects of the... ...with GCP Gemini Enterprise for Customer... ...formerly Dialogflow CX), GECX Agent...GoogleLocal areaVisa sponsorship- Google Inc. in the United States is seeking a Practice Customer Engineer with Apigee expertise to accelerate technical wins and adoption of complex workloads for Google Cloud. You will develop architectures, prototypes, proof-of-concepts, and demos to sell specialized...CloudGoogle
- ...distributed data processing solutions on Google Cloud Platform, BigQuery and DataFlow... ...regarding technology and best practices on GCP Key Qualifications 10+ years of hands‑on experience working with software development and enterprise data warehouse solutions. Hands‑on...CloudGoogleContract work
$190k
...Advantage (TDA) practice focuses on... ...provide deep experience and expertise... ...approaches, satisfy customers, and change... ...Transformation, Enterprise Application... ...strategies into leading-edge tech platforms... ..., Strands, Google ADK, Semantic... ...of Cloud architecture,...CloudGoogleWork at officeLocal area$192k - $267k
...Customer Engineering Manager, Data Analytics, FSI, Google Cloud Advanced experience owning outcomes and decision making,... ...degree or equivalent practical experience. ~10 years... ...roles at an enterprise technology company,... ...people management leading technical sales or...CloudGoogle$130k - $180k
...they serve their customers. We help unlock... ..., and customer experience with agile... ...Databricks expertise to lead the design,... ...of enterprise-scale data platforms... ...Databricks and cloud-native technologies... ...standards, governance practices, and delivery... ...Azure, or Google Cloud Platform...CloudGoogle- ...are seeking an AI Lead to drive... ...first solutions for customers, establish best practices for AI integration... ...‑level, hands‑on experience with Claude, ChatGPT... ...financial services, or enterprise software domains... ...JavaScript, SQL Cloud Platforms: Azure, AWS, Google Cloud Data Tools...CloudGoogle
- ...IT Enterprise Business AnalystUnder broad supervision... ...:Data governance practices; creation of... ...Matrix:Proven work experience with enterprise data... ...Development, Cloud Services, Cybersecurity... ..., ERP Management, Custom Software... ...status. We also are a Google Cloud and Oracle partner...CloudGoogleWork experience placementFlexible hours
InterSources
Atlanta, GA4 days ago $133k - $163k
...financial value of cloud, AI, and data... ...build practical FinOps capabilities... ...have 3+ years’ experience supporting FinOps... ...Microsoft Azure, or Google Cloud.*... ...operating models, or enterprise cost... ...consulting company that leads with outcomes to... ...powerful customer experiences, modern...CloudGoogleTemporary workLocal area- ...is seeking an Enterprise Architect who can... ..., and a practical delivery mindset... ..., integration, cloud, data, and enterprise... ...Service Cloud, Experience Cloud,... ...Microsoft Azure, or Google Cloud Platform;... ...applications. * Lead collaborative architecture... ..., including custom development,...CloudGoogleTemporary workLocal area
$116.93k - $133.64k
STV is seeking a Senior BIM Lead for our Water Practice to provide leadership,... ...creation and maintenance of the enterprise digital design library,... ...15 years of AEC industry experience with a strong focus on BIM... ...and Autodesk Construction Cloud.Demonstrated experience in...CloudFull timeFlexible hours$147k - $204k
...relationships with customers. Leverage... ...and knowledge of cloud solutions to showcase how Google Cloud can transform... ...pipeline, from lead to close,... ...seamless customer experience.Run and manage... ...or equivalent practical experience.10 years... ...selling to enterprise accounts, selling...CloudGoogle$164k - $239k
...GTM Commercial Programs Lead, Data Practice, Google Cloud Google Cloud helps millions... ...employees, serve their customers, and build what's next... ...scalable GTM programs that help enterprise customers modernize... ...including job-related skills, experience, and relevant education...CloudGoogle$152k - $221k
...degree or equivalent practical experience. 10 years of experience with cloud native architecture in a customer-facing or support... ...role. Experience with Google Cloud AI/ML... ...About The Job When leading companies choose Google... ...industry. We deliver enterprise-grade solutions...CloudGoogle- ...fire within you.The Lead Business... ...Business ConsultingLead customer engagements focused... ...and risk management practices.Facilitate... ...Experience8+ years of experience in consulting, business... ...supporting enterprise-wide transformation... ...that excels in AI, cloud and digital, NiCE...Cloud
$152k - $221k
Advanced Experience owning outcomes and decision... ...or equivalent practical experience. 10... ...with cloud native architecture in a customer-facing or support... ...Experience with Google Cloud AI/ML products... ...the job When leading companies... ...industry. We deliver enterprise-grade solutions...CloudGoogle- ...for one of the world's leading automakers and a... ...which is enhancing our customer's experience.\nPosition Summary:\n... ...risks related to lending practices, cybersecurity, and... ...using tools like Google Analytics, Mixpanel,... ...g., APIs, databases, cloud infrastructure) to collaborate...CloudGoogleContract workTemporary workWork at officeVisa sponsorshipWork visaMonday to FridayShift workWeekend work
Stellantis Financial Services US
Atlanta, GA6 days ago - ...responsible for leading high-impact data... ...and create better customer and associate experiences. A key focus of this... ...business rules, enterprise data, and APIs to... ...; Define best practices and develop clear... ...with large-scale cloud data platforms such as Google BigQuery or equivalent...CloudGoogleFull timeWork experience placementNight shift
- ...experienced Databricks Practice Lead / Engineering Manager... ...consultants supporting complex enterprise and government... ..., Delta Lake, and cloud‑native technologies.... ...Microsoft Azure, AWS, or Google Cloud. Develop or review... ...At least 10 years of experience in data engineering, data...CloudGoogleLocal areaRemote work
$140k - $143k
...need for a talented Enterprise Architect. This... ...trends and the practical application of existing... ..., mentors, and leads technical subject... ...Requirements and Technology Experience: Bachelor’... .... Knowledge of cloud-based data and... ...e.g., AWS, Azure, Google Cloud), big data...CloudGoogleFull timeLocal areaImmediate startPyramid Consulting
Atlanta, GA2 days ago- ...Customer Success Manager IV At RapidScale... ..., and hybrid clouds, helping... ...AWS, Azure, and Google, our solutions... ...a portfolio of enterprise customers, while... ...ensures customers experience RapidScale as one... ...completion Lead customer... ...standardization of best practices across customer...CloudGoogleRemote job
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Experience (CX) Practice Lead - Google Cloud (Gemini Enterprise). Be the first to apply!
Related searches
- customer experience lead Atlanta, GA
- customer experience team leader Atlanta, GA
- customer success lead Atlanta, GA
- customer success team lead Atlanta, GA
- customer service coordinator Atlanta, GA
- customer service team lead Atlanta, GA
- customer service team manager Atlanta, GA
- customer success coordinator Atlanta, GA
- customer Atlanta, GA
- customer insights analyst Atlanta, GA