Enterprise Communications - Enterprise Communications Specialist II

Job Title: Enterprise Communications Specialist II Status: Exempt Reports to: Director - Enterprise Communications Department: Enterprise Communications Job Code: 11240 Pay Range: $85,100.00 - $110,000.00 Annually Position and Purpose The Enterprise Communications Specialist II plays a key role in planning, creating, and delivering effective internal communications that support organizational priorities and employee engagement. This role is primarily aligned to supporting a range of Human Resources disciplines, including Benefits, Payroll, Time and Absence, Talent Acquisition, Learning and Development, and Performance Management. The specialist translates complex people‑related topics into clear, employee‑centered communications, supports change initiatives, and helps ensure employees receive timely, accurate information that builds understanding, trust, and engagement. They work independently on assignments, collaborate closely with subject‑matter experts, and contribute strategic insight to communications planning and execution. Who We Are Golden 1 Credit Union is among the top credit unions in the country. As a member‑owned, not‑for‑profit cooperative, Golden 1 is guided by the credit union philosophy of “people helping people.” We are committed to empowering our members and uplifting our communities as we create a more equitable and financially inclusive California. We welcome all who embrace our core values. Who You Are You are a strategic, employee‑focused communicator who knows how to turn complex ideas into clear, engaging messages. You partner easily with leaders and teams, lead communications from planning through execution, and adapt content to fit the audience and channel. You are organized, data‑informed, and comfortable managing multiple priorities with minimal oversight. You collaborate well, offer sound communications guidance, and always look for ways to improve clarity, engagement, and how work gets done. What You’ll Do Strategic communications support Partner with business units to understand objectives and recommend appropriate communications, messaging, methods, timing, and channels. Lead internal communications planning, multi‑media campaigns, change initiatives, and operational communications from planning through execution. Adapt messaging and formats based on audience needs and channel best practices. Identify opportunities to improve clarity, engagement, or efficiency across communication channels and tactics. Content development and delivery Write, edit, and manage a range of internal communications including emails, intranet content, social media posts, video scripts, announcements, presentations, and talking points. Translate complex, technical, or ambiguous information into clear, employee‑centered messaging. Ensure content aligns with brand, voice, tone, and style guidelines. Manage content calendars, deadlines, and approval workflows with minimal oversight. Data, insights, and optimization Use engagement data and feedback to evaluate communication effectiveness. Contribute to reporting and analysis for internal communications channels. Recommend adjustments based on results and insights. Collaboration and influence Build strong working relationships with internal partners and stakeholders. Provide consultation and guidance on internal communications best practices. Support and review content developed by junior team members, as appropriate. Contribute ideas that improve processes, tools, or ways of working. Other duties as assigned. Qualifications and Preferences Bachelor’s Degree or higher from an accredited university, preferably with a focus in English, marketing, communications, or an equivalent combination of education and professional experience. 8+ years of communications experience, preferably in a financial services company. 3+ years supporting Human Resources communications, including HR programs, initiatives, and business processes. Why Join Us Golden 1 Credit Union provides its employees a market‑competitive and internally equitable total rewards compensation package through a variety of programs. These programs are designed to attract, motivate, and retain employees that drive and support the achievement of our mission, vision, and strategic goals. The Credit Union is committed to a total rewards philosophy built on a comprehensive compensation package, well‑being and work‑life balance, career development and growth, rewards and recognition, and a commitment to diversity, equity and inclusion. We believe in fostering a workplace where every employee is recognized, valued, and motivated to contribute their best. Please view the full job description detailing the complete list of duties and expectations for this role by clicking or copying this URL into your browser: Disclaimer/Intent and Function Of Job Descriptions The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. Because the nature of positions and job functions can change over time, this job description is not designed to contain or be interpreted as a comprehensive inventory of all essential functions, duties, responsibilities and qualifications requirements of team members assigned to this job. Job duties may be changed or modified in the Credit Union’s discretion. The Credit Union will keep team members updated on key functions, duties, and requirements of their position by communications from the Credit Union and by updating the job description from time to time. Any team member with questions about the nature of their job duties is encouraged to consult with their supervisor. #J-18808-Ljbffr Golden1