Medical Receptionist

Join Yale New Haven Health Urgent Care as a Medical Receptionist Are you passionate about providing outstanding customer service in a fast-paced, patient-centered environment? Yale New Haven Health Urgent Care is seeking a Medical Receptionist to join our newest center in New Canaan, CT. This is a unique opportunity to be part of a newly opened location and help establish Yale New Haven Health Urgent Care's growing presence in Fairfield County. As we continue to expand access to convenient, high-quality care, we're looking for team members who are excited to contribute, grow professionally, and create exceptional patient experiences from day one. Why You'll Love Working With Us Be Part of Growth Join an expanding organization backed by Yale New Haven Health and play a key role in the success of a brand-new center. Career Development Build valuable healthcare experience through hands-on learning, professional development opportunities, and pathways for growth within a dynamic organization. Collaborative Culture Work alongside experienced providers and healthcare professionals who are committed to teamwork, service excellence, and delivering exceptional care. Your Role as a Medical Receptionist Create Exceptional First Impressions Welcome patients, visitors, and families while providing a professional, friendly, and efficient registration experience. Patient Registration & Insurance Verification Accurately collect demographic and insurance information, verify eligibility, obtain workers' compensation authorizations when applicable, and maintain accurate patient records within the EMR. Administrative Support Manage incoming phone calls, collect copays and other patient payments, prepare required documentation, respond to patient inquiries, and support daily administrative operations. Medical Records & Documentation Maintain patient charts, process requests for records, ensure regulatory compliance, and support accurate documentation practices. Team Contribution Help maintain a clean, organized, and welcoming environment while supporting coworkers and contributing to a positive patient experience. What We're Looking For High school diploma or GED preferred Previous medical reception, customer service, or healthcare experience preferred Familiarity with EHR/EMR systems Knowledge of insurance verification, medical terminology, and workers' compensation processes preferred Strong communication, organizational, and multitasking skills Ability to work independently while supporting a collaborative team environment Commitment to professionalism, confidentiality, accuracy, and patient-centered service What We Offer Comprehensive Benefits Competitive compensation and benefits designed to support your personal and professional well-being. Flexible Scheduling Schedules that promote work-life balance, including evening and weekend opportunities. Inclusive Team Environment A welcoming workplace built on respect, collaboration, accountability, and continuous improvement. Ready to Take the Next Step? Join a team that's helping redefine convenient healthcare in the communities we serve. At Yale New Haven Health Urgent Care, you'll have the opportunity to contribute to a new center, grow your career, and serve as the first point of contact for patients seeking exceptional care. Apply today and be part of what's next. Compensation Range $22-26+ hourly (based on experience) Yale New Haven Health Urgent Care is an equal-opportunity employer. We recognize and celebrate our inclusive work environment and encourage candidates of all backgrounds and perspectives to apply. At Yale New Haven Health Urgent Care, were committed to maintaining an inclusive and transparent environment where every voice is heard and acknowledged. The Yale New Haven Health Urgent Care team embraces our differences and knows that our diverse culture is a strength that drives our success.