Bilingual Customer Service Representative- Spanish

Megan Holotik - State Farm Agency, located in Cambridge, MD has an immediate opening for a Bilingual (Spanish/English) Customer Service / Sales Representative. Insurance experience is not required as we will train the right person with the right personality and skill set!

We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

What we provide

• Base Salary plus commission and bonus
• 2 weeks Paid-Time Off
• Retirement plan (after 1 year employment)
• Valuable experience
• Growth potential/Opportunity for advancement within my office

Requirements

• Bilingual (Spanish/English)
• Insurance Sales Experience/ Property & Casualty and L/H licenses preferred.
• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Successful track record of meeting sales goals/quotas preferred
• Excellent communication skills - written, verbal and listening
• Self-motivated
• Ability to multi-task
• Ability to effectively relate to a customer
• Property & Casualty license (must be able to obtain)
• Life & Health license (must be able to obtain)