Gift Card Marketing & Operations Coordinator

This role is based at our Corporate Office in Menomonee Falls, WI. You’ll work onsite from Monday through Thursday, with the option to work remotely on Fridays.About the RoleIn this role, you will generate gift card reports, manage billing, serve as the primary point of contact for general inquiries and troubleshooting and assist the gift card team with various tasks and projects.What You’ll DoOversee and maintain accurate inventory levels of gift cards, ensuring availability to meet demandMonitor and manage the stock of gift cards, conducting regular audits to ensure accurate countsCoordinate the production and restocking of new and existing gift card designs semi-annually and on an as-needed basis Manage the process of discontinuing and removing third-party gift cards from the inventoryHandle the reordering process for third-party mall gift cards to maintain availabilitySet up and configure eGift cards in the Cashstar platform, ensuring smooth functionalityManage system integrations and product configurations for seamless gift card operationsConfigure and implement new third-party gift cards within Kohl’s system and Kohl’s branded gift cards within the systemPerform testing of gift cards to ensure accurate functionality and user experienceGenerate and distribute regular performance reports, including sales, redemption and ad hoc reporting Initiate and manage requests for marketing creative projects related to gift card promotions, collaborating with design and marketing teams to ensure alignment with brand standards and campaign goalsReview and approve marketing assets for third-party promotions, ensuring compliance with Kohl’s brand guidelines and policies before they are released for public useManage invoice approval and submission processResolve and direct appropriately guest gift card issues and inquiries by utilizing multiple resourcesAdditional tasks may be assignedWhat Skills You HaveRequiredPrevious experience in marketing, project coordination or operations, preferably within retail or e-commerce environmentsStrong attention to detail and organizational skills to manage multiple projects and tasks simultaneouslyPreferredProficiency in Microsoft Office and Google SuiteAbility to independently follow complex documentation and direction Job SummaryJob number: R503709Profession: Marketing, eComm & Creative