Inbound Virtual Customer Service Agent
ACD Direct
We\'ve been a Work-At-Home business since May 2003. We take calls for many non-profit organizations. The majority of our calls consist of taking donations for PBS and NPR stations; however, we also have additional project types as well. Donation calls are similar to taking orders over the phone with the exception of the terminology involved. If you have experience taking orders, reading and following scripts and independently preparing for the calls you take, these types of calls should be easy for you!
Job Description
ACD Direct is currently seeking experienced customer service professionals for our 2015 Winter Campaign Project. This project is projected to begin the last week of November and continue strong through late December. Historically, this project has proven to be one of our busiest campaigns which in turn can produce a larger earning potential. While this project will end on December 31st, we are always looking to pair future projects with those agents that are most competitive and active during previous projects.
As an Independent Contractor with ACD Direct, you will be providing your skills, expertise and services to the clients we represent. We are looking for those who consider themselves among the best of the best in the customer service industry to help answer inbound calls from our client’s enthusiastic callers. Those selected to certify will be notified via email and onboarding can take as little as 48 hours after being invited to a project.
Certification for the Winter Project is set to begin October 15th, 2015. Key candidates will be those who are motivated to become certification ready, no later than November 15th, 2015.
If you are interested in becoming an ACD Direct Certified Agent please visit
Qualifications
Minimum 6 months formal telephone experience, preferably call center related
Moderate level of computer knowledge
Ability to work with minimal supervision
Must be able to type 40 WPM or higher
Must be self directed and self motivated
Strong listening skills
Accuracy
Efficiency
Excellent written and verbal communication skills
Previous call center experience a plus
Great Smile
Must demonstrate call control
Must be able to complete the entire certification process within 14 days of notification of acceptance.
Additional Information
We look forward to hearing from you!
Register online at
#J-18808-Ljbffr- ...U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels, offering trusted guidance on deposits and loans. This role emphasizes a digital-first mindset and proactive client outreach. You will open...Virtual
U.S. Bank
Little Falls, MN1 day ago $69k
...opportunities with promotion from within Supportive and collaborative virtual team environment Qualities We Value Willingness to... ...communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications...VirtualRemote workWork from homeFlexible hoursHMG Careers
Fort Ripley, MNmore than 2 months ago- ...building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare... ...-based locations, in addition to its home-based services and virtual care offerings. As a Clinic Receptionist, you will be the welcoming...VirtualFull time
CommonSpirit Health
Little Falls, MN4 days ago - ...Financial Counselor to provide comprehensive financial counseling to service members and families at Camp Ripley, MN. You will deliver one-... ...leadership, privacy and security controls, with experience in virtual counseling and a focus on budgeting, deployment cycles, and...Virtual
- ...building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare... ...-based locations, in addition to its home-based services and virtual care offerings. As our Pharmacist, you'll help our doctors and...Virtual
CommonSpirit Health
Little Falls, MN1 day ago - ...building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare... ...-based locations, in addition to its home-based services and virtual care offerings. As our Medical Lab Scientist, you will be a...Virtual
CommonSpirit Health
Little Falls, MN2 days ago - ...Ideal candidates have strong accounting foundations, experience with individual and complex returns, and the ability to work in a fast-paced environment using virtual tools and in-person engagements. Salary ranges are commensurate with experience. #J-18808-Ljbffr H&R BlockVirtualSeasonal work
- ...building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare... ...-based locations, in addition to its home-based services and virtual care offerings.As a Lab Assistant, you will play a crucial role...VirtualFull time
CommonSpirit Health
Little Falls, MN3 days ago - ...Day Sick Pay for Hourly Teammates Employee Assistance Program On the Job Training & Certification DUTIES AND RESPONSIBILITIES: CUSTOMER SERVICE Greet patients and customers Answer the telephone in a professional manner Book appointments accurately Other duties as...Hourly payWork at officeNight shiftWeekend workAfternoon shift
- ...building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare... ...-based locations, in addition to its home-based services and virtual care offerings. As an Occupational Therapist, you will help...VirtualFull timeFlexible hours
CommonSpirit Health
Little Falls, MN1 day ago - ...building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare... ...-based locations, in addition to its home-based services and virtual care offerings. As a Lab Assistant, you will play a crucial...VirtualFull timeRelief
CommonSpirit Health
Little Falls, MN5 days ago $15 per hour
...merchandising, installation, and in-store support services. We help retailers keep their stores organized, stocked, and customer-ready. What You'll Do As a... ...(when eligible) ~ No experience required-virtual training and ongoing support provided...VirtualHourly payExtra incomePart timeLocal area10 hours per weekFlexible hoursFootprint Solutions LLC
Little Falls, MN2 days ago- ...Description Job Objectives Provides pharmacy consulting services to customers regarding the effective usage of medications, awareness with... ...issues to support the Well Experience locations. In virtual environments, conducts virtual product review by following specific...VirtualHourly payInternshipLocal areaShift work
Walgreens Boots Alliance
Little Falls, MN5 days ago $58.44k
...breadth of personal financial counseling services to military service members and their... ...Possesses the skills to effectively utilize virtual counseling or other electronic modes of... ...video teleconference sponsored by the customer. Virtual PFC support may only be authorized...VirtualContract workTemporary workWork experience placementWork at officeMagellan Health
Little Falls, MN2 days ago- ...professionals who believe in providing ethical and quality services to Government customers. Our leadership team is composed primarily of Veterans... ...Aids, Devices, Simulators and Simulations (TADSS), Regional Virtual Training Program (RVTP) and Sustainable Range Program (...VirtualFull timeContract workFor contractors
Yorktown Systems
Little Falls, MN4 days ago $58.44k - $93.5k
...position will provide personal financial services at assigned military installations.... ...Possess the skills to effectively utilize virtual counseling or other electronic modes of... ...secure video teleconference sponsored by the customer. Virtual PFC support may only be...VirtualContract workWork experience placementWork at office- Shopko Optical is seeking an Office Support teammate to greet patients and customers, answer calls, and book appointments. You will process transactions and medical billing in optical systems, organize records, and handle a variety of administrative tasks to keep the center...Work at officeWeekend workAfternoon shift
- ...best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have... ...basis. The CSR is responsible for providing an exceptional customer experience. They manage working relationships with customers and...Daily paidFull timeTemporary workWork at office
Minnesota Jobs
Little Falls, MN2 days ago - ...Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage...Contract workPart timeLocal area
Dollar Tree
Little Falls, MN2 days ago - ...Customer Service Associate II Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let's create an inviting shopping experience for our customers. Your...Contract workPart timeLocal area
Dollar Tree
Little Falls, MN3 days ago - Shopko Optical in Minnesota is seeking a front desk/office support teammate to greet patients, answer calls, and book appointments. You will also handle patient files and assist with general office tasks to support the optical center. Ideal candidates have a high school...Work at officeAfternoon shift
$45k - $60k
...Specialist Advisor for our growing team. At Camping World, a Product Specialist Advisor works directly with the customers to determine specialized product needs and services and provides price estimates for designated installations prior to scheduling appointments. The Product...Full timePart timeLocal areaCamping World Holdings
Little Falls, MN3 days ago- ...Description Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register,... ...customers with courteous, fair, friendly, and efficient checkout service. In accordance with state and federal regulations, assists the...Work experience placementSeasonal workLocal areaImmediate startFlexible hoursShift workAfternoon shift
Walgreens Boots Alliance
Little Falls, MN2 days ago $50 per hour
...verbal communication skills along with active listening Demonstrating skill in negotiation through listening and persuading Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively Familiarity...Permanent employmentFull timePart timeRemote workWork from homeDay shiftAfternoon shiftNew Partners Consulting
Little Falls, MN1 day ago$50k - $150k
...ll Do: Take the lead to promote a top-notch, high quality customer experience selling new and used RVs Conduct effective... ...national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected...Base plus commissionHourly payPrice workFull timePart timeLocal areaCamping World Holdings
Little Falls, MN1 day ago$16 per hour
...Clients frequently request more specific details about products in the main stocking locations. This additional work is referred to as Custom Projects. They occur almost every week and can add 30 minutes to 2 hours of work for those weeks for each store. Adhering to...Hourly payPermanent employmentPart timeLocal areaShift workScan Scape
Little Falls, MN4 days ago- Working Title : Customer Service Specialist Int Job Class: Customer Service Specialist Int Agency: Military Affairs Job ID: 96253 Location: Camp Ripley, Little Falls, MN Full/Part Time : Part-Time Regular/Temporary: Regular Who May Apply: Open to all qualified job seekers...Full timeTemporary workPart timeLocal areaImmediate startAll shiftsShift workRotating shift
$12.7 per hour
...merchandise and fixture assembly, and the maintenance of all signage. This position will interact with customers and team members, while providing legendary customer service. Essential Duties and Responsibilities (Min 5%) As a FAST Team Member, it is essential that...Hourly payFull timePart timeFlexible hoursShift workTractor Supply
Little Falls, MN4 days ago- ...About the Role As a QuikTrip Store Associate, you'll be a vital part of our team, providing exceptional customer service and maintaining a clean and organized store. You'll work in a fast-paced environment, handling various tasks from stocking shelves to assisting...
QuikTrip Corporation
Little Falls, MN1 day ago - ...suitability determination prior to employment.Experience:3+ years of experience as an instructor, operator, or staff member supporting virtual or live Army training systems.Familiarity with TADSS operations and Army training doctrine (TC 3-20.31).Prior experience in Armor...VirtualFull time
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Inbound Virtual Customer Service Agent. Be the first to apply!
- customer Fort Ripley, MN
- senior customer service associate
- bilingual customer care representative
- client development consultant
- client sales representative entry level
- inbound call center customer service representative
- work from home customer service advisor
- card services representative
- customer relations specialist
- customer happiness specialist