Insurance Coordinator

Mooresville, North Carolina, United States Our office, Queen City Endodontics - Lake Norman in Mooresville, NC is seeking an Insurance Coordinator to join our busy specialty practice. As an Insurance Coordinator, you will play a vital role in ensuring our patients receive the maximum benefits from their insurance coverage while delivering exceptional patient experiences. Responsibilities Verify patients' dental insurance coverage and benefits. Communicate with insurance companies to obtain pre-authorizations for treatments. Assist patients in understanding their insurance coverage and estimated costs. Submit accurate and timely insurance claims electronically and via mail. Follow up on outstanding insurance claims, appeals, and denials. Maintain up-to-date knowledge of dental insurance policies and industry changes. Collaborate with the front desk and clinical teams to ensure accurate patient information and treatment codes. Provide excellent customer service by addressing insurance-related inquiries and concerns. Educate patients on available payment options for uncovered services. Background & Qualifications We are currently seeking a Dental Insurance Coordinator to join our team and play a crucial role in ensuring smooth insurance operations for our patients. Previous experience in a similar role equating to 3-5 years of experience. High school diploma or equivalent. Previous experience as a dental insurance coordinator or in a similar role is preferred. Excellent communication and interpersonal skills. Detail-oriented with the ability to maintain accurate records and documentation. Proficiency in dental practice management software and Microsoft Office Suite. Ability to multitask and manage time effectively in a fast-paced environment. Problem‑solving skills to navigate insurance claim discrepancies and denials. High level of professionalism and a patient‑centric attitude. Benefits BCBS High Deductible & PPO Medical insurance Options VSP Vision Coverage Complimentary Life Insurance Policy Short-term & Long-Term Disability Pet Insurance Coverage 401(k) Identity Theft Protection Legal Services Package Hospital/Accident/Critical Care Coverage Paid Time Off Diverse and Inclusive Work Environment Strong culture of honesty and teamwork $20 - $24 USD All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. #J-18808-Ljbffr