Squad Member

Job Description Job Description Job Title: Squad Member BIG THINGS COME IN SMALLS PACKAGES Our founder Brandon Landry has always been a big fan of cheeseburger sliders. Their size. Their flavor. Their ability to let you eat as many as you want. And while sliders had traditionally been bro bites at sports bars, Brandon knew they could be bigger. Much bigger. So he set off to bring small burgers to the big stage. And Smalls Sliders was born. Today, we proudly stand as one of the fastest-growing QSR brands in the country. Our success is driven by a simple yet disruptive approach, we only use only high-quality ingredients and make our cheeseburger sliders fresh to order always. Our waffle fries are made with the most superior spuds, too. Then seasoned to perfection for dippin’ & dunkin’ in queso or our signature Smauce® ’til your heart’s content. And our shakes? Well, they’re just the coolest. Join our Smalls Squad, a team of passionate individuals from diverse walks of life united in our purpose to make everyone's day a small bit better. Job Summary : Our squad members are responsible for delivering excellent service to our frequent sliders, ensuring food quality and cleanliness, and supporting various operational tasks. Squad Members are expected to work in a fast-paced environment, perform a variety of tasks, and maintain a positive attitude while interacting with frequent sliders and other squad members. This role involves preparing food, taking orders, handling payments, and maintaining the overall cleanliness and safety of the Can. Key Responsibilities : Greet and assist frequent sliders in a friendly and professional manner. Take frequent slider orders and process transactions accurately. Prepare and cook food according to established Smalls Sliders operational standards. Ensure food safety and cleanliness protocols are always followed. Maintain a clean and organized work environment, including outdoor seating area, Can, and restrooms. Handle food, beverages, and condiments to ensure quality and presentation. Work collaboratively with squad members to meet service goals and deadlines. Assist in inventory management and restocking supplies. Adhere to all safety, health, and sanitation standards. Address frequent slider concerns or issues promptly and professionally. Perform other tasks as needed to support the efficient operation of the Can. Skills & Qualifications : Strong customer service and communication skills. Ability to work in a fast-paced environment. Team-oriented with a positive attitude. Attention to detail and ability to follow instructions. Basic math skills for handling transactions. Flexibility to work varying shifts, including evenings, weekends, and holidays. Experience : Previous experience in customer service or food service is helpful but not necessary. Fresh candidates with no experience are often welcomed and trained on-site. Education : No formal education required (high school diploma or equivalent is preferred but not mandatory). On-the-job training is provided. Top Candidates will: Sweat the small stuff: Strive to execute at the highest level and get every small detail just right. And when you get it wrong, own it and not only make it right, but make it better. Serve up fun: Smile, laugh and have a good time. Don’t just serve someone food. Make their day a small bit better. Celebrate small wins: Make a big deal out of small wins and have a positive impact on the world. Put others first: Offer to help out even if it’s not your job. Be accountable not only for your actions but the actions of your entire squad. When we put our team before ourselves, we all win. Working Conditions : Requires standing for extended periods, lifting moderate to heavy items, and working in hot and fast-paced environment. Uniform and proper hygiene standards must be maintained at all times. EEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. #J-18808-Ljbffr