HR Coordinator (Warehouse/Distribution Center)

Job Description

Job Description

Position Summary

The HR & Office Coordinator provides hands-on HR support to employees and leaders at our Danville warehouse/distribution center. While this role partners closely with our HR team, the position is operationally focused on core people & business needs specific to IG Campus. Primary responsibilities include selection & onboarding, employee experience, training, general administrative duties, compliance, HR systems and records, and support of all HR company initiatives.

This employee-facing role primarily serves as a day-to-day HR resource for IG Campus. The HR Coordinator will spend meaningful time engaging with employees, answering questions, offering solutions, building relationships, and helping maintain a positive and productive workplace.

Key Responsibilities

Human Resource Partnership/Selection & Onboarding

•Maintain a visible and approachable HR presence throughout the IG Campus

•Point of contact for employee questions related to company policies, payroll, benefits, and other workplace matters.

•Communicate and align company policies and workplace expectations in a consistent and respectful manner

•Recognize when recurring questions, concerns, workplace trends/situations should be escalated to HR Leadership

•Coordinate recruitment process for IG Campus – assess recruiting request and respond accordingly: internal approvals, job descriptions, postings, applicant coordination & communications, etc.

•Conduct and guide an effective, compliant interview process

•Administer and maintain applicant tracking systems (ATS); identify opportunities to improve recruitment efficiency

•Coordinate & Deliver Onboarding – lead new hire orientation, all employee paperwork & documentation, understanding of key HR resources, policies, benefits, and workplace expectations

•Maintain accurate and up-to-date employee records in HRIS; reporting, dashboards, and HR metrics

•Assist with benefits administration, leaves, health and safety

Training & Development

•Coordinate employee training activities and maintain required training records

•Partner with supervisors to support new hire and ongoing employee training needs

•Assist with communication and coordination of learning and development opportunities

•Support HR-led training programs and development initiatives

Compliance, Payroll, & General HR Administration

•Maintain employee files in accordance with data privacy and record retention requirements

•Assist with employee handbook updates and policy maintenance aligned with local regulations

•Coordinate various types and aspects of leave administration - including annual, sick, and statutory leaves

•Support health and safety practices in accordance with local and OSHA guidelines – from an administrative and compliance perspective

•Support payroll-related items and assist employees with routine payroll and benefit administration – field employee questions and coordinate resolution with the appropriate HR, payroll, or benefit resource.

•Maintain accurate employee information, documentation, and records within the HRIS and other HR systems.

•Recognize the need and prepare appropriate employee documentation

•Maintain confidentiality and exercise sound judgment when handling employee and company information

•Provide administrative support to HR an IG Campus

Employee Engagement

•Support various types of internal communications, social well-being & employee engagement initiatives

•Communicate company values, philosophy, and lead by example

•Coordinate team meetings, campus events, and various office functions

•Serve as first point of contact for employees - ensure timely and professional support

•View employee questions and feedback as an opportunity to understand and improve the overall employee experience

•Foster a welcoming, productive, and positive workplace

Office & Facilities

•Partner with HR and Operations to help maintain a safe, organized, and employee-friendly environment

•Responsible for employee common areas, breakrooms/snacks, and training spaces

•Coordinate relationships with visitors and office vendors (e.g., cleaning services, office equipment, maintenance, various facilities providers)

•Other Duties – that offer value-added support to our business and HR efforts

Skills & Competencies

•Strong organizational and time management skills with attention to detail

•Ability to work onsite – managing multiple priorities in a unique and changing environment

•Build trust and credibility with colleagues

•Baseline knowledge local state employment law HR compliance, and best HR practices

•Apply common sense, correlated rationale, and logic in thought processes and approach

•Strong interpersonal and communication skills - ability to interact across the company

•Maintain confidentiality - High level of discretion & integrity handling confidential information

•Process-oriented mindset with a focus on continuous improvement

•Proficiency with Microsoft Office, including Outlook, Excel, Word, and PowerPoint.

•Sound use of technology - assess data, create presentations & dashboards, reports, etc.

•Adaptable, flexible, & willing to accept diverse and evolving responsibilities

Qualifications

•Associate degree in Human Resources, Business Administration, or related field preferred. Equivalent and related experience will be considered

•Bachelor’s Degree or aPHR certification a plus

•Minimum of 3 years in a comparable HR role and office administration role

•Working Knowledge of HRIS and ATS platforms preferred