eCommerce Strategist I

Ecommerce Strategist I

The eCommerce Strategist I will provide support to all American Textile Company channels of business within the eCommerce department. Responsibility will vary by customer and include analytical and customer service support for as well as strategy and assortment rationalization support. Duties include tasks report generation, SKU creation, content auditing and customer service assistance. This position requires an extensive amount of time spent in Excel and/or customer databases as well as our eCommerce platform.

Documents item data within internal systems and routinely audits content accuracy on partner sites.

Enters item data on specific templates and submits to retail sites for new item creation.

Submits and tracks technical support tickets at the batch level for updating problematic content.

Submits content creation requests to the Digital Content Manager as needed.

Coordinates with Customer Service, eCommerce, and Sales Team members to address individual marketplace customer service requests and occasional B2B quality control inquiries.

Partners with eCommerce management team to build and maintain item assortment strategies.

Creates various reports using multiple sources of data and delivers summaries to eCommerce management team.

Bachelor's degree or 2-4 years of related experience required

Excellent computer skills, at a minimum must be proficient in Microsoft Office

Detail-oriented, organized, and determined to succeed

Must be comfortable working with a large team as well as independently

Ability to meet deadlines and provide regular progress reports

Basic knowledge of ecommerce channels

Experience selling on Amazon, Wayfair, Overstock, Rakuten or eBay is a plus

Ability to withstand prolonged periods sitting at a desk

Frequent use of upper extremities to perform keyboard functions and work on a computer

Ability to occasionally stand/walk

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