Instructional Support Clerk - Substitute (DSPS)

Position Overview The Disabled Students Programs and Services Department is hiring Instructional Support Clerk Substitutes. The role provides routine instructional support and clerical duties to assist instructors in classroom preparation and lesson‑based activities. Essential Duties and Responsibilities Assist instructors with classroom preparation and lesson‑based activities and maintain classroom materials, equipment, and records. Prepare materials for classroom exercises, workshops, demonstrations, and assignments. Copy and distribute handouts. Reinforce instruction, terminology, concepts, principles, and techniques presented by the instructor and explain assignments to students. Track student participation and attendance and inform instructors of noted issues or problems. Maintain accurate and organized digital and hard‑copy records and files, including those pertaining to student attendance, performance, and progress in compliance with FERPA. Answer general questions from students, employees, and others regarding instructional services and procedures. Show students how to access and use the website, email accounts, and learning management system. Disseminate information to students, staff, and departments. Maintain classroom facilities, equipment, and materials in a safe, clean, and orderly condition. Notify staff of needed equipment repair or replacement. May proctor and score tests based on specific criteria. May assist with class supervision on field trips. Provide work direction to student workers or temporary employees. Perform other related duties as assigned. Minimum Qualifications High school diploma or equivalent. One year of clerical experience, including experience providing instructional assistance. Knowledge of academic subject in the area of assignment. Knowledge of classroom materials and equipment applicable to the academic subject. Knowledge of general classroom procedures and rules of conduct. Knowledge of laws, regulations, standards, and requirements applicable to areas of assignment. Knowledge of clerical methods of data research, collection, compilation, organization, and reporting. Knowledge of standard office software and modern office equipment. Knowledge of standard formats for business correspondence and other communications. Ability to Assist students with instructional terminology, concepts, principles, and techniques. Set up and demonstrate the proper utilization of equipment and materials. Maintain class supplies and the classroom. Understand, apply, and explain laws, regulations, policies, and procedures applicable to the areas of assignment. Research, collect, organize, and report data. Operate a variety of office equipment including computers and printers/copiers. Utilize standard office software. Maintain confidentiality of sensitive or protected information. Prepare reports, correspondence, and other documents using multiple business formats. Maintain hard‑copy and electronic files and records. Perform business arithmetic. Prioritize work and complete assignments accurately and within established deadlines. Provide and obtain detailed information to/from others. Provide customer service with sensitivity, tact, and patience. Exercise reasonable judgment in performing job duties. Perform and prioritize multiple tasks; communicate effectively, orally and in writing; establish and maintain cooperative working relationships; demonstrate sensitivity to diverse backgrounds. Physical and Mental Standards Mobility: frequent sitting, occasional kneeling, crouching, pushing, pulling, walking, standing, and reaching. Dexterity: frequent fine manipulation for computer use and handling papers. Lifting: frequent lifting of papers, files, equipment up to 10 pounds; occasional up to 25 pounds. Visual: frequent use of vision to read documents and screens. Hearing/Talking: frequent hearing and speaking in person and on the phone. Emotional/Psychological: frequent contact with staff, faculty, students, and the public; deadlines and time‑limited assignments. Environmental Conditions Work is typically performed inside or outside a traditional classroom setting. GCCD values diversity and supports equal opportunity for all candidates. #J-18808-Ljbffr Glendale Community College