Hardware Sales Associate

Job Description

Job Description

Company Overview: Ace Hardware East, a Mead Lumber Company is a leading provider of products for professional contractors, builders, and remodelers. With 50+ operating locations across nine Midwestern states, we are proud to be 100% employee-owned and ranked as the 12th largest building material supplier to professional builders in the U.S. At Mead Lumber, we strive to create a team that works and succeeds together every day in an authentic, team-oriented setting.

Why Join Us?

• Employee Ownership: As a 100% employee-owned company, you will have a stake in our shared success.
• Work-Life Balance : Enjoy flexible scheduling options that support your lifestyle.
• Career Growth: We are committed to your professional development, providing ongoing learning and advancement opportunities.

Job Summary: The Hardware Sales Associate assists customers with selecting the right hardware, tools, materials, and products for their home improvement, yard, repair, or business needs. This position provides knowledgeable and friendly customer service by answering product questions, making recommendations, locating merchandise, and helping customers find practical solutions for their projects. The Hardware Sales Associate also supports daily store operations by stocking and organizing merchandise, maintaining clean and attractive displays, monitoring inventory, and ensuring products are properly priced and readily available for customers.

Pay for this Role: $16.75 an hour.

Key Responsibilities:

• Assist customers in locating products and provide information about available products, services, and solutions. 
• Help customers select hardware, lawn and garden, paint, and related products based on their project needs.
• Generate sales by providing knowledgeable product recommendations and exceptional customer service.
• Answer customer questions and assist with product selection, availability, pricing, and basic product use.
• Stock, price, organize, and maintain merchandise throughout the store.
• Create and maintain attractive, organized product displays and merchandising areas.
• Order products and assist with maintaining accurate inventory levels.
• Monitor merchandise to ensure products are properly stocked, labeled, and priced.
• Operate the register and accurately process customer transactions as needed.
• Maintain a clean, organized, safe, and welcoming sales environment.
• Assist with other store duties and customer needs as assigned.

Desired Skills, Knowledge, and Qualifications:

• General knowledge of retail products and product categories; knowledge of hardware, lawn and garden, and paint products preferred. 

• Ability to listen to customers, understand their needs, and recommend appropriate products and solutions.
• Strong customer service and communication skills.
• Commitment to providing excellent customer service and ensuring customer satisfaction.
• Ability to operate a register, computer, calculator, and other basic retail equipment.
• Ability to work efficiently, promptly, and accurately while managing multiple tasks.
• Ability to work independently and as part of a team.
• Willingness and ability to learn about products and their applications.
• Ability and willingness to work a flexible schedule, including evenings, weekends, and holidays as needed.

Once eligible, you will participate in our ESOP (Employee Stock Ownership Plan), a unique benefit that can provide a financial source for your future/retirement that very few companies offer.  We also offer our employees competitive pay as well as the benefits listed below:

Additional Benefits Include:

• Medical, Dental, and Vision Plans
• 100% Employer Paid Group Term Life, AD&D, and STD
• Additional Voluntary Life, AD&D, and LTD
• Paid Time Off & Holiday Pay
• Flexible Spending Accounts
• 401(k) Plan
• Scholarship & Tuition Assistance Programs
• Employee Assistance Program

Equal Employment Opportunity: Mead Lumber Company is an Equal Employment Opportunity Employer. We consider applicants for all positions without regard to race, color, sex, ethnicity, national origin, religion, gender, age, pregnancy, marital status, veteran’s status, sexual orientation, genetic information, disability, or any other protected basis prohibited by law.