Field Service Technician

Field Service Tech OpportunityWe're supporting a growing electrical apparatus manufacturer with a Field Service Tech opportunity. This direct hire position will be responsible for travel to various client sites throughout the US to perform installation, commissioning, testing, troubleshooting, and maintenance on power control and distribution equipment.The ideal candidate is hands-on, technically capable, safety-focused, and able to work independently in demanding field environments including industrial facilities, data centers, utility sites, energy facilities, and mission-critical infrastructure projects. Field Service tech must be willing to travel 40-60% of the time currently, and work in the Tomball shop the rest of the time. Travel expectations may increase or decrease at times due to work load. NETA certification, either current or previous, is highly desired.Position SummaryThe Service Technician is responsible for supporting the installation, commissioning, startup, troubleshooting, repair, and field service of medium- and low-voltage electrical power distribution systems and related infrastructure.This role serves as a key field representative for our client and plays a critical role in ensuring electrical systems are installed, tested, commissioned, and operating safely and reliably in accordance with project specifications, customer requirements, and industry standards.This position requires strong electrical troubleshooting skills, mechanical aptitude, professionalism with customers, and the ability to work collaboratively with engineering, production, project management, and commissioning teams.Key Responsibilities1. Installation & Field SupportSupport installation and field integration of medium- and low-voltage electrical equipment and systemsAssist with switchgear lineup assembly, bus connections, cable terminations, control wiring verification, and equipment modificationsSupport installation activities for switchgear, transformers, motor controls, UPS systems, protection relays, power distribution equipment, and associated electrical infrastructureCoordinate with project managers, engineering teams, and customers during field activitiesVerify field installations align with approved drawings, specifications, and project requirementsIdentify installation deficiencies and support corrective actions2. Startup & CommissioningPerform startup and commissioning support for electrical distribution systemsExecute commissioning procedures, equipment checks, and operational testingVerify proper operation of electrical and control systemsAssist with energization activities and startup sequencingSupport relay testing, functional checks, and control verificationValidate field wiring, CT/PT polarity, interlocks, alarms, indications, and control functionsSupport acceptance testing and customer witness testing activitiesDocument commissioning results and deficiencies3. Troubleshooting & RepairsDiagnose electrical, mechanical, and control system issues in the fieldPerform root cause analysis on equipment failures and operational issuesTroubleshoot power distribution systems, control circuits, relays, breakers, transformers, and associated componentsPerform field repairs, modifications, adjustments, and corrective actionsCoordinate with engineering and production teams to resolve technical issuesEscalate critical technical concerns when requiredSupport emergency service calls and urgent customer issues when necessary4. Testing & ValidationPerform electrical and functional testing of equipment and systemsVerify proper equipment performance against project specifications and design intentSupport insulation resistance testing, continuity checks, control verification, and operational testingAssist with relay verification and protection system checksVerify system alarms, metering, communications, and control functionalityEnsure quality and workmanship standards are maintained during field execution5. Customer & Field CoordinationServe as a professional field representative of companyMaintain strong communication with customers, contractors, vendors, and field personnelProvide field updates, issue reporting, and status communication to internal teams and customersSupport customer training and operational turnover activitiesMaintain professionalism in high-pressure and fast-paced environmentsBuild customer confidence through responsiveness, technical capability, and execution quality6. Documentation & ReportingComplete field service reports, commissioning reports, punch lists, and daily updatesDocument deficiencies, repairs, testing results, and corrective actionsCapture field redlines and provide feedback to engineering and project teamsMaintain accurate records of field activities, equipment status, and service work performedSupport closeout documentation and final turnover packages7. Continuous ImprovementIdentify recurring field issues and recommend improvementsProvide feedback to engineering, quality, and production teams to improve product reliability and field executionSupport development and improvement of commissioning procedures, service standards, and field processesParticipate in lessons learned and operational improvement initiativesGeneral ResponsibilitiesFollow all company safety policies and proceduresMaintain a strong safety-first mindset in all field activitiesProperly use and maintain tools, testing equipment, and company assetsMaintain readiness for travel and field assignmentsSupport additional operational and service activities as requiredRepresent company professionally at all timesQualificationsRequired3+ years of electrical field service, commissioning, industrial maintenance, or related experienceStrong electrical troubleshooting and problem-solving skillsAbility to read and interpret electrical drawings, schematics, and wiring diagramsFamiliarity with electrical distribution equipment and industrial power systemsStrong communication and organizational skillsAbility to work independently with minimal supervisionWillingness to travel frequently and work extended hours when requiredValid driver's license and ability to travel to customer sitesPreferredExperience with medium-voltage and low-voltage switchgear systemsExperience with power distribution systems, transformers, generators, or E-House systemsFamiliarity with protective relays, controls, and commissioning activitiesExperience supporting data center, utility, industrial, or oil & gas projectsNETA, NFPA 70E, OSHA, or electrical safety trainingExperience using electrical testing equipment and commissioning toolsKey Performance Indicators (KPIs)Successful project startup and commissioning executionField issue resolution timeCustomer satisfaction and responsivenessQuality and accuracy of field documentationSafety performance and complianceReduced punch list and callback itemsExecution efficiency and schedule adherenceWork EnvironmentPrimarily field-based position with frequent travelHands-on work in industrial, utility, and mission-critical environmentsExposure to energized electrical equipment and construction environmentsAbility to work extended hours, weekends, and outage schedules as requiredPhysical ability to stand, climb, lift equipment, and work in active jobsite conditions