IT Support Specialist

The IT Support Desk Specialist is responsible for ensuring a smooth onboarding process by setting up new computers, creating user accounts, and configuring email addresses for new hires. Additionally, the role provides essential technical support by troubleshooting basic computer, software, and phone issues, ensuring efficient day-to-day operations and excellent user support. Required Skills & Experience Preferred Education: Associate’s or Bachelor’s degree in Computer Science, Information Technology, a related field, or equivalent work experience in IT support. 2-5 years in the technical support space. Proficient with Windows 10+ operating system installations and support, basic computer and network troubleshooting Able to provide setup and support of cell phones and desk phones & systems $20/hr-$22/hr Exact compensation may vary based on several factors, including skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location. #J-18808-Ljbffr