Senior Executive Assistant & Engagement Coordinator

Executive Assistant & Engagement Coordinator

Candescent is a forward-thinking technology company transforming how financial institutions deliver Intelligent Banking experiences. We unite digital banking, account opening, and branch solutions that power and connect digital banking, account opening, and branch solutionscreating seamless engagement across digital, remote, and in-person channels.

Our Experience-Led, Intelligence-Driven approach combines human-centered design with data, automation, and cloud-based innovation. Built on an API-first architecture, our extensible ecosystem enables institutions to adapt quickly, integrate easily, and unlock new opportunities for growthturning every customer interaction into a moment of clarity, confidence, and connection.

Role Purpose

Candescent is seeking a highly organized, proactive, and hospitality-minded Executive Assistant & Engagement Coordinator to serve as the primary executive support partner to the Chief Marketing Officer while also coordinating executive engagements, client visits, and Client Experience Center (CEC) activities hosted at Candescent's Atlanta headquarters.

Executive support is the core priority of this highly visible role. The position also plays an important role in coordinating executive briefings, customer visits, leadership events, and headquarters-based experiences. This individual will help the CMO operate effectively while ensuring clients, prospects, partners, and executive visitors experience the best of Candescent's brand, culture, and leadership.

Executive Support Responsibilities

• Provide comprehensive, proactive executive support to the CMO, including management of a complex calendar, meeting prioritization, scheduling, and travel arrangements.
• Serve as a key point of contact between the CMO and internal and external stakeholders.
• Represent the professionalism, priorities, and leadership style of the CMO in interactions across the organization.
• Manage travel logistics, expenses, executive correspondence, meeting preparation, presentations, and follow-up actions.
• Prepare briefing materials and coordinate logistics for leadership meetings, executive offsites, town halls, client meetings, and board-related preparation activities.
• Anticipate needs, identify potential conflicts, and help ensure the CMO is well prepared for key meetings and decisions.
• Handle confidential and sensitive information with exceptional discretion and judgment.
• Lead special projects and cross-functional coordination as assigned.

Executive Engagement, CEC & Event Responsibilities

• Own end-to-end coordination of executive briefings, client visits, and strategic engagements hosted at the Atlanta Client Experience Center.
• Coordinate agendas, logistics, hospitality, meeting preparation, catering, facilities, technology, and guest experience details.
• Partner with Marketing, Sales, Product, Client Success, and Executive Leadership teams to deliver exceptional experiences.
• Serve as the on-site host and coordinator for client and executive engagements.
• Manage vendor relationships and event-related operational support.
• Develop and maintain visit playbooks, run-of-show documents, executive preparation materials, and follow-up processes.
• Coordinate executive dinners, advisory meetings, customer events, and other Atlanta-based leadership engagements.
• Maintain a forward-looking CEC calendar and proactively manage scheduling needs, resource constraints, and potential conflicts.
• Help ensure a consistent, high-quality experience for clients, prospects, partners, and executive guests visiting Candescent headquarters.

Qualifications and Experience

• Bachelor's degree preferred, or equivalent professional experience.
• 7-10 years of experience in executive support, event management, hospitality, client experience, or related roles.
• Prior experience supporting senior executives or C-level leaders strongly preferred.
• Exceptional organizational skills, attention to detail, and ability to manage multiple priorities simultaneously.
• Strong executive presence, communication skills, and stakeholder-management capabilities.
• High degree of professionalism, judgment, confidentiality, and discretion.
• Proficiency with Outlook, Teams, Word, Excel, PowerPoint, and collaboration platforms.
• Ability to thrive in a fast-paced, high-accountability environment.
• Flexibility to support occasional early morning, evening, or offsite executive and client engagements, as needed.

Location Requirements

This position is based in Atlanta, Georgia. Regular in-office presence is required due to executive support responsibilities, Client Experience Center operations, executive visits, and onsite client engagements. Candidates should expect to work from the Atlanta headquarters the majority of the week, generally four to five days per week.

Statement to Third Party Agencies To ALL recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, Candescent employees, or any Candescent facility. Candescent is not responsible for any fees or charges associated with unsolicited resumes.