Lead Technical Support Engineer
$123.72k - $173kCFO Trane U.S. Inc.-CFO
Trane Technologies is seeking an experienced Lead Technical Support Engineer who will work with SBUs and technical support groups to provide technical support for existing electronic controls. Responsibilities Assist technical support groups with application questions and issues; resolve incoming, assembly, test or manufacturing issues, identify and correct design issues, and resolve issues with system level components and vendors. Help identify field issues with hardware or software and work with development teams to drive resolution. Support chiller customer witness tests and respond to controls questions in requests for quotations from the sales organization. As necessary, travel to job sites to assist technical support groups and local office field technicians in diagnosing and resolving potential design issues with Trane controls. Work to develop general support knowledge and skills for a broad range of Trane controls products. Participate in development projects in transition to production; aid in identifying support/production requirements of new products and opportunities for cost reduction. Effectively meet the needs of internal and external customers. Qualifications Four-year Bachelor of Science in Electrical or Mechanical Engineering, Electrical/Mechanical Engineering Technology, or a related degree. Minimum of ten years of HVAC-related experience. Thorough understanding of the electric water chiller refrigeration system. Ability to read and interpret electrical schematics. Excellent people skills and ability to work with multiple SBUs/vendors. Ability to communicate with others both written and orally. Mobility within the work facility. Use of Windows PC environment engineering tools. Use of digital multimeters and oscilloscopes. Compensation and Benefits Annual Base Salary Range or Hourly Base Pay Range: $123,721.66 - $173,004.99; Compensation Type: Salary with Incentive Eligible: Yes; Sales Commission Eligible: No. Benefits kick in on Day One, including health insurance and holistic wellness programs. Family building benefits include fertility coverage and adoption/surrogacy assistance. 401(k) match up to 6% plus an additional 2% core contribution, up to 8% company contribution. Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options supporting volunteer and parental leave. Educational and training opportunities through company programs along with tuition assistance and student debt support. Disclaimer: Benefit offerings may vary depending on Collective Bargaining Agreements and local/state regulations. Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Equal Employment Opportunity We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status. Accessibility and Accommodations To request an accommodation, please contact us at: View email address on click.appcast.io #J-18808-Ljbffr CFO Trane U.S. Inc.-CFO
$12 - $24.33 per hour
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$12 - $24.33 per hour
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