Outbound Commercial Sales Representative

Job Description

Job Description

The Outbound Commercial Sales Representative is a motivated, target-driven professional who thrives in a fast-paced, high-volume sales environment. This role is dedicated to outbound calling, converting leads into active accounts, and creating new revenue streams for Batteries Plus commercial channels. With a focus on consistency, execution, and competitive drive, this position is key to fueling market growth and driving commercial sales growth. 

Essential Duties and Responsibilities

Sales Outreach and Customer Engagement

• Initiate high-volume outbound calls to identify and engage decision-makers within targeted organizations.

• Deliver persuasive sales pitches that clearly communicate the value of Batteries Plus products and services.

• Convert leads into active accounts and generate revenue opportunities for corporate and franchise stores.

• Follow up promptly on internally generated leads, referrals, and inquiries to maximize conversion rates.

• Consistently meet or exceed monthly/quarterly sales quotas, outreach metrics, and sales activity goals, accurately documenting all interactions in the CRM system.

• Collaborate with franchise and corporate-owned stores to ensure a seamless transition.

• Process orders and document customer requests, interactions, outcomes, and feedback in the system.

Sales Support and Collaboration

• Partner with sales coaches, store owners, and cross-functional teams to optimize customer experience and sales effectiveness.

• Actively participate in team sales meetings, training, and ongoing development to sharpen sales techniques.

• Participate in special projects that support commercial growth and customer experience initiatives.

Other Duties

This job description is intended to outline the general nature and key responsibilities of the role. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Duties and responsibilities may evolve or change over time based on business needs, without advance notice.

Education and Experience

• Associate degree in Business, Marketing, Communications, or related field preferred (4 years of experience in lieu of a degree). 

• Minimum of 1 year of inside sales, outbound phone sales, or cold-calling experience with a proven track record of success.

• Exceptional verbal communication and phone presence with a confident, consultative selling style.

• Strong prospecting, negotiation, and closing skills.

• Self-motivated, competitive, and comfortable in a fast-paced, high-pressure sales environment.

• Demonstrated organizational, analytical, and problem-solving skills.

• Proficient in Microsoft Office, Google Workspace, and CRM tools (Salesforce strongly preferred).

• Effective written and oral communication skills, including the ability to present ideas clearly to customers and internal teams.

• Coachable, adaptable, and team-oriented with a willingness to learn and grow.

Physical Requirements / Work Environment

The physical demands required to perform the essential responsibilities of this position are as follows.  Reasonable accommodations, if necessary and/or as required by law, will be made available.

• Regularly required to sit, use hands, talk, and hear; occasionally lift up to 20 pounds.

• Requires close vision and extended use of a computer.

• Regular use of standard office equipment (computer, copier, phone, etc.).

• This is a fully remote position, and the associate must remain working in the US during their tenure. 

EEOC Statement

Batteries Plus is an Equal Opportunity Employer. Applicants and associates are free from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, pregnancy accommodations, reprisal, other non-merit based factors, and any other protections afforded under state or local laws.