Project Manager

Columbia, United States | Posted on 08/31/2026 Hybrid(3 days in office, 2 days remote); onsite for the first 30–90 days, thenhybrid at the manager's discretion Location:1801 Main Street, Columbia, South Carolina, USA, 29201 Candidatelocation: Candidate MUST be a SC resident or willing torelocatetoSC prior to starting the role at their own expense. Contract Duration 12 Months Interview Type Online The candidate will have to be on InnosoftW2. At least 6 months of valid workauthorization Tentative Start Date 09/22/2026 Deadline 09/03/2026 Project Overview Seeking an IT Healthcare Consultant – ProjectManager who will lead MMIS Medicaid Systems operational management. Thisposition will lead teams that support business-critical operations for MCOenrollment, claims, and encounter processing, payment, and other supportfunctions. Duties/Responsibilities: Oversee, coordinate, and performoperations and support activities for MMIS, Encounter Processing System,and other supporting systems. Includes communication and coordination withvendors, the Office of Cyber Security, Enterprise Architecture, etc. Maintain an effective organizational teamand motivate diverse staff to accomplish mission-critical operations andobjectives. These teams provide production support, helpdesk,interface/EDI support, and stakeholder monitoring. Oversees incident and issue management.Ensures documentation, tracking, escalation, and resolution for all tickettypes. Ensures timely resolution of production issues. Identifies and mitigates operationalissues and ensures decisions and actions are well-documented. Handles internal and external escalationsand requests and ensures they are satisfactorily resolved, communicatingissues and outcomes to appropriate personnel. Ensures work is assignedappropriately and escalations are resolved in a timely and effectivemanner. Ensures compliance with security (CMS,SSA, etc.) and monitors all findings and recommendations to completion. Works with the contract monitor to ensureSLAs are set and monitored. Responds promptly to inquiries. Promotes workforce engagement and a safe,professional, and productive work environment for all team members Implements, monitors, and followsStandard Operating Procedures and alerts the team when practice differsfrom SOP. Oversees release management activities,stakeholder communication, pre-implementation planning, readiness checks,and post-implementation monitoring. Provides support to changemanagement by performing and coordinating backlog grooming and maintenance, andensuring compliance with appropriate approval gates. Requirements Education and Certifications: Bachelor's degree in a technical,business, or healthcare field. Five+ years of equivalent experience inbusiness/systems analysis and/or computer systems development/modificationmay be substituted. Required Skills: 3+ years of prior experience managingsystem operations and/or administrative program functions for claimsand/or encounter processing in a healthcare environment. 5+ years of experience in projectmanagement, managing system implementations or enhancements. Ability to provide incident managementon-call and after hours. Preferred Skills: Prior experience managing operations ofMedicaid Enterprise systems. Ability to make presentations and preparereports. Knowledge of Medicaid eligibility,enrollment, and MMIS domain concepts Experience with ticketing software Experience with writing standardoperating procedures for new system implementations. AWS Cloud Certifications Additional Skills: Excellent communicationskillswithstaffrangingfrom the frontline toexecutivemanagement Abilitytomanageworkandprovideguidance Experienceassigning/overseeing teamworkload Knowledgeofthe systemdevelopmentlifecycle Strongdocumentationandprocess management ability Excellentcommunicationskillswithstaff ranging from the frontline to executive management Standard Employee Benefits. 50% Health Insurance Paid by Innosoft, Paid Vacation, 401K Match, STD LTD and AD&D paid by Innosoft. #J-18808-Ljbffr