Bilingual Inside Sales Representative

Job Description

Job Description

Summary: The primary role for this position is to drive and develop new business by identifying, pursuing, and developing new prospects/customers. This position is responsible for managing and growing current international business.

This position is in office 5 days per week, the shift is Monday-Friday during normal business hours, typically 7am-4pm.

This role focuses on our business in Mexico, candidates must be fully English/Spanish bilingual.

You might be a great fit if:

• You enjoy a challenging and fast-paced environment
• You're organized and not intimidated by (sometimes lengthy) to-do lists
• You have attention to detail, you're motivated by helping people and making their lives better,
• You can manage and prioritize multiple initiatives at once while still meeting deadlines,
• You deal positively with obstacles and failures in pursuit of challenging goals,
• You're a highly motivated, self-starter and consider yourself a life-long learner

Essential Duties and Responsibilities:

1. Secure, schedule, and enter loads for dispatch with the appropriate Territory Account Manager.
2. Make calls from assigned territory call list to assist in getting freight.
3. Provide rates, credit and account set-up, and general information to customers and prospects.
4. Explain freight rates and regulations regarding shipping size, weight, and handling.
5. Assist Regional Sales Manager(s) with preparing & coordinating projects, quotes, contracts, and one-time rate agreements.
6. Provide immediate, accurate service to shippers and consignees.
7. Promote and support a positive, team-working environment.
8. Build lasting relationships with top level customer service.
9. Utilize current CRM to track and record customer/prospect conversations and frequency.
10. Utilize Microsoft Power BI to review customer and load performance to make the most profitable freight decisions.
11. Gather signed contract, carriage agreement, rate agreement and completed credit application on new customers.
12. Track and advise customers of any load issues or additional charges pertaining to their shipments.
13. Various special ad-hoc assignments depending on business needs.
14. Make cold calls to leads/prospects to identify current shipping needs and transition into customer if qualified.

Education and/or Experience:

Qualified candidates will possess a 2 or 4-year college degree in Business or related field; 1 year of transportation or sales experience beneficial.

English/Spanish bilingual both verbal and written.

Special Training: Must be very computer literate in MS Office (Word, Excel, Outlook, PowerPoint).

Special Skills: Must have good communication skills and deal well with different personalities. Attention to detail is very important. Must exhibit a high level of energy and enthusiasm. Excellent organizational skills (multi-task oriented). Must possess excellent verbal and written communication. Analytic ability to diagnose problems and ability to work independently to correct difficulties. Excellent math skills.

Why Melton?

• Top Workplace Award Winner for 12 consecutive years
• Employee Owned Company
• Onsite Café & Gym at our Tulsa location
• Opportunities for Career Advancement and Growth
• Vibrant Company Culture with Team Events and Incentives
• Health, Dental, and Vision Insurance