Engineering Operations Leader - Audio Technology

At Bose Corporation, we believe sound is the most powerful force on earth — and for over 60 years, we have been a company built on innovation, excellence, and independence. Privately owned, fiercely customer-focused, and driven by our values, we continue to lead industries and transform lives through sound. Today, Bose Corporation is entering an exciting new era. Across multiple global Business Units and Global Functions, we are shaping the future of audio technology, automotive, luxury, and premium experiences. We invite you to join us in this transformation. Job DescriptionEngineering Operations Leader – Audio TechnologyOverviewWe are seeking an experienced Engineering Operations Leader to drive the successful delivery of customer-focused audio software, tuning, and services within our Audio Technology Licensing organization. This role plays a critical part in supporting the organization’s evolution toward a more software-centric delivery model, while continuing to deliver high-quality audio tuning and technical services to customers worldwide.The Engineering Operations Leader is responsible for orchestrating complex, multi-program delivery across global teams, ensuring predictable execution, transparent communication, and strong alignment between engineering, business development, and executive leadership. The ideal candidate combines operational rigor, customer-centricity, and software delivery experience, and is comfortable managing dynamic priorities across dozens of active programs.Key ResponsibilitiesProgram & Delivery LeadershipProvide end-to-end oversight of customer-focused project delivery across multiple time zones and global geographies.Lead and scale a global team of program managers, while coordinating with specialized engineers delivering audio software, tuning, and related technical services.Drive the organization’s transition toward a software-focused delivery model, applying best practices in software program execution, planning, and lifecycle management.Establish and continuously improve delivery processes, metrics, and operating rhythms that enable predictable execution across a diverse portfolio of software- and services-based programs.Cross-Functional Engineering OperationsPartner closely with multiple engineering functions to manage dynamic priorities, resource constraints, and interdependencies across dozens of concurrent customer programs.Translate customer and business commitments into clear, executable plans that balance software development timelines, service delivery needs, technical feasibility, and capacity.Proactively identify delivery risks and bottlenecks, particularly within software development and integration efforts, and drive mitigation plans in collaboration with engineering leaders.Executive & Business ReportingProvide regular, structured reporting to executive leadership on program status, delivery health, risks, and progress against project and revenue attainment goals.Ensure data-driven visibility into portfolio performance, including schedule adherence, utilization, delivery efficiency, and forecast accuracy.Customer Engagement & Expectation ManagementLead or support customer-facing meetings, acting as a trusted operational partner who anchors discussions in realistic, data-backed assessments of organizational capabilities, schedules, and tradeoffs.Demonstrate strong customer-centricity by ensuring customer commitments are met while protecting delivery quality and long-term scalability.Drive clear, proactive communication with customers throughout the program lifecycle, from early engagement through delivery and completion.Business Development PartnershipWork closely with Business Development and internal stakeholders to support early-stage customer engagements.Provide scope, schedule, and resource estimates for initial project proposals during Vision and Ideation phases, with a strong emphasis on software development and delivery considerations.Help shape engagement models that align customer needs with evolving software capabilities, delivery capacity, and long-term business objectives.Experience & QualificationsProven experience leading engineering operations, program management, or delivery organizations, with significant exposure to software development and delivery.Demonstrated success overseeing global teams across US, China/APAC and EU and delivering complex, customer-facing programs across multiple regions and time zones.Experience managing or supporting delivery of software-centric technologies, ideally including audio software, signal processing, tuning tools, or embedded software platforms.Strong executive communication skills, with experience presenting program status, delivery performance, and revenue forecasts to senior leadership.Track record of effective cross-functional collaboration across engineering, product, and business development organizations.Comfortable operating in ambiguous, fast-moving environments, particularly those undergoing a transition toward more scalable, software-driven delivery models.Key CapabilitiesStrong operational leadership with a high degree of accountability and ownershipDemonstrated customer-centricity, balancing customer needs with internal capabilitiesSolid understanding of software delivery lifecycles, planning, and executionExperience with Agile project management and JIRA/Atlassian toolsData-driven decision making and structured problem solvingAbility to influence across engineering, commercial, and executive stakeholdersClear, concise communication at all levels of the organizationQualificationsBS in relevant Engineering discipline10+ years Project Management experience and 5+ years people management experience with globally distributed staffConsumer audio experience a plusAt Bose, you're inspired to be and do your best and are rewarded for your unique talents! Our compensation is thoughtfully tailored to your skills, experience, education, and location, and goes beyond base salary. The hiring range for this position in the primary work location of Framingham, Massachusetts is: $179,000-$246,050.The hiring range for other Bose work locations may vary. In addition to competitive base pay we offer rewards including bonus programs, comprehensive health and welfare benefits, a 401(k) plan, plus exclusive perks designed to support your wellbeing, and a generous employee discount where you can immerse yourself in our products and experiences. We are a proudly independent company—driven by purpose, guided by our values, and united by a belief in the power of sound. As the world leader in audio experiences, we’re creating what’s next—pushing boundaries and delivering transformative sound experiences for people everywhere. Join us and make your next career move a mic-drop. Let’s Make Waves.‎ Bose is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristics. The EEOC’s “Know Your Rights: Workplace discrimination is illegal” Poster is available here: Bose is committed to providing reasonable accommodations to individuals with disabilities. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to View email address on click.appcast.io. Please include "Application Accommodation Request" in the subject of the email.‎ Our goal is to create an atmosphere where every candidate feels supported and empowered in the interviewing process. Diversity and inclusion are integral to our success, and we believe that providing reasonable accommodation is not only a legal obligation but also a fundamental aspect of our commitment to being an employer of choice. We recognize that individuals may have different needs and requirements based on their abilities, and we provide reasonable accommodations to ensure ideal conditions are met during the application process.SummaryLocation: US, MA - FraminghamType: Full time