N5A541 - Specialist Record Review

Record Review Specialist

Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.

Position Summary

Under the direction of the Manager of Record Review and/or the Record Review Team Lead, the Record Review Specialist is responsible for reviewing records and/or reports associated with donor qualification, blood donation, and lot release to ensure all processes are performed in accordance with standard operating procedures (SOPs) and are within regulatory guidelines. The Record Review Specialist verifies that associated quality control and maintenance are performed and within parameters for all processes. The Record Review Specialist ensures that review and lot release occurs within established turn-around times.

Total Rewards Package

Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.

Responsibilities

• Reviews records and/or reports to ensure compliance with SOPs and within regulatory guidelines before lot release (release of blood components for labeling).
• Reviews daily, weekly, and monthly quality control and maintenance records of equipment, supply, and storage for the applicable collection date before lot release.
• Perform data entry of blood donation record into system if applicable.
• Initiates the appropriate deviation reporting forms and communicates with the appropriate management of unacceptable conditions for lot release.
• Organizes and correlates in an established manner all paperwork associated in the record review process for record retention purposes.
• Responsible for independent and/or collaborative decision making regarding critical steps in donor qualification, determining viability of product, and product release.
• Serves as the internal and external point-of-contact for complex questions/concerns related to Record Review/Lot Release.
• Contacts donors via phone, letter, or email to verify donation information.
• Participates in meetings and communicates effectively to foster a team environment.
• Assists in the development and achievement of departmental goals and objectives in support of the vision and mission of Versiti.
• Assists in the implementation of federal requirements, blood center directives, and SOPs.
• Seeks to participate in process improvement projects.
• Completes projects/tasks according to established project plans.
• Other duties as assigned.
• Performs other duties as assigned
• Complies with all policies and standards

Qualifications

Education

• High School Diploma required
• equivalent required
• In lieu of academic degree, equivalent combination of education and/or commensurate experience (2+ years) in healthcare or blood banking required

Experience

• 1-3 years Minimum 1-year health care, laboratory, or blood banking experience required
• 1-3 years Minimum 1-year donor qualification or record review experience preferred

Knowledge, Skills and Abilities

• Demonstrate service excellence skills with ability to use tact and care in all situations according to people's individual differences. required
• Ability to apply judgment to detailed but very structured written or oral instructions. required
• Able to organize work to provide productive work flow. required
• Be able and available to work a flexible schedule as required based on volume, timing of blood collections and other departmental variables. required
• Ability to write complex reports and correspondences. required
• Ability to speak effectively with donors, volunteers and employees of the organization utilizing instructive or persuasive skills. required
• Ability to work independently with minimum supervision, multi-task, and work with confidential information. required
• Demonstrated knowledge of current Good Manufacturing Practices, Food and Drug Administration (FDA) regulations, and AABB standards related to blood center operations and collection requirements. required
• Possess the following: * Professional demeanor * Projection of appropriate professional image * Analytical skills * High level of organizational and detail-oriented skills * Excellent communication and customer service skills. required

Tools and Technology

• Personal Computer (desk top, lap top, tablet) required
• General office equipment (computer, printer, fax, copy machine) required
• Microsoft Suite (Word, Excel, PowerPoint) required
• Telephone required