Office Administrator - Eagle
Eagle Gymnastics | An Emler Gym
Job Description
Job Description
Overview
Eagle Gymnastics Academy is seeking a friendly, detail-oriented, and highly dependable part-time Office Administrator to join our Welcome Team. This position plays a key role in supporting families, assisting our staff, and ensuring our front office runs smoothly. We are looking for someone who is organized, communicative, and passionate about creating a positive experience for our families and athletes.
The schedule for this position would be the following:
- Weekday evenings from 4:30pm-8pm
- Saturdays from 9am-1pm
- Future availability on Sunday's a plus
Responsibilities
- Provide exceptional customer service to families in person, by phone, and through email
- Process enrollments, trials, transfers, drops, and payments
- Maintain accurate records in iClassPro and assist with parent portal navigation
- Support daily office tasks including check-in, class management, attendance tracking, and communication
- Assist with scheduling, events, parties, and program coordination
- Maintain a clean, welcoming front office environment
- Support staff, coaches, and leadership with administrative needs
- Help resolve parent questions, concerns, and account issues with professionalism and clarity
- Contribute to a positive, hospitality-driven culture in alignment with Eagle’s core values
Qualifications
- Experience working with children required
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Comfortable with technology and learning new systems
- Positive attitude, reliability, and professionalism
- Prior customer service or office experience preferred
- Gymnastics experience highly suggested
- iClassPro experience highly suggested
Vacancy posted 16 days ago
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