Finance Manager, North American Customer Fulfillment

Amazon’s North American Customer Fulfillment (NACF) Finance is looking for a Finance Manager to be the trusted finance partner supporting finance transformation initiatives. Amazon operates the most complex retail networks in the world, delivering billions of packages to hundreds of millions of homes and businesses annually – and we have nearly doubled the size of our fulfillment network over the last two years! Come be part of transforming how finance supports the business and join a dedicated team committed to building the skills, tools and processes enabling our finance teams to navigate the worlds most sophisticated supply chain!Success in Role:You know the NACF Finance Organization, and their stakeholders business processes, mechanisms, and tools to support the business. You use this awareness to advocate and deliver improvements to internal processes, tools, and customer experience enabling new insights and improved business support. You leverage appropriate resources to deep dive and make recommendations and influence leaders. You formulate how to deliver improvements and execute at scale. You play an active role in recruiting and coaching others – on your team or other teams. You leverage your deep knowledge of the business to be a change agent for the organization. This role will require some technical expertise with SQL, Advanced Excel, and Quicksight.Key job responsibilitiesBusiness Finance Support:Use operations finance knowledge and business acumen to build transformation roadmaps and strategy with limited guidance and draw conclusions and make recommendations that deliver results, and drive improvements. Collaborate with cross functional teams to create and challenge business requirements for new processes and products. Provide analysis and recommendations to business leaders to support organizational decision making. Proactively identify opportunities to automate, standardize or simplify finance or business tools and processes across teams and organizations.Controllership: Own the reporting for transformation initiatives, tracking measures of success and reporting risks and opportunities to leadership. Identify and solve complex data integrity issues and collaborate with stakeholders on resolution, insisting on the highest standards. Develop and execute data analysis processes that are scalable and auditable.Communication: Intuitively utilize active listening skills to communicate data (both written and verbal) in a clear, concise, and unambiguous manner, adjusting your style based on audience, to articulate complex finance issues. Create effective business partnership with Finance Leaders, Operations Stakeholders, Program and Product Managers, manage competing priorities, and provide guidance during unexpected events.A day in the lifeNo day in Operations is ever the same! As a Senior Financial Analyst of the NACF team you will work in a fast-paced, high-energy and ever-changing environment. You'll work alongside your Finance, Ops and Support teams to help make Amazon the Earth’s Best Employer: automation, reporting, and data driven analysis will encompass your days. You will be supporting multiple sites, so up to 20% Travel is expected throughout the year.About the teamThis role will partner closely with a broad range of Senior Leaders in Finance, Operations, Supply Chain, Engineering, and Technology. This role plays a critical role as a financial advocate and business partner. This role will design, develop, and maintain performance measurements and reporting on strategic input drivers to continuously improve the economics of the business.Basic qualifications- 5+ years of tax, finance or a related analytical field experience- 6+ years of building financial and operational reports/data sets that inform business decision-making experience- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science)- 6+ years of dissecting financial data and identifying patterns that support business strategy experience- 6+ years of leading cross-functional initiatives that drive financial performance and strategy experiencePreferred qualification - 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience- 6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience- MBA, or CPA- Knowledge of SQL/ETL- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of resultsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at .USA, TX, Irving - 95,400.00 - 163,200.00 USD annuallyUSA, VA, Arlington - 95,400.00 - 163,200.00 USD annuallyUSA, WA, Bellevue - 95,400.00 - 163,200.00 USD annually