Membership Director

Springfield Regional Chamber of Commerce Compensation: $22–$24 per hour, based on experience Schedule: Flexible, with occasional evenings and weekends Reports To: Executive Director About the Springfield Regional Chamber of Commerce Membership Director Springfield Regional Chamber of Commerce Springfield, Vermont Position: Part-Time | 30 Hours per Week Compensation: $22–$24 per hour, based on experience Schedule: Flexible, with occasional evenings and weekends Reports To: Executive Director About the Springfield Regional Chamber of Commerce The Springfield Regional Chamber of Commerce (SRCOC) has been supporting local businesses and strengthening our regional economy since 1917. As a nonprofit organization, we serve as a champion for local businesses, a connector of people and opportunities, and a driving force behind community events, tourism, and economic development throughout Springfield and the surrounding region. We believe that strong businesses build strong communities, and we're looking for an enthusiastic, organized, and community-minded professional to help us continue that mission. Position Overview The Springfield Regional Chamber of Commerce is seeking a motivated, personable, and detail-oriented Membership Director to join our team. This is a dynamic, people-focused position ideal for someone who enjoys building relationships, organizing community events, supporting local businesses, and making a meaningful difference in the region. Working closely with the Executive Director, the Membership Director will lead membership engagement and recruitment efforts, coordinate Chamber events, administer the Leadership South East Vermont program, and support the daily operations of the Chamber. No two days are exactly alike! One day you may be visiting a local business, the next coordinating a community festival, facilitating a leadership class, or welcoming visitors to Springfield. We're looking for someone who takes initiative, thrives in a collaborative environment, and shares our passion for helping Springfield and the surrounding communities succeed. Key Responsibilities 1. Membership Development & Engagement — 35% Serve as a primary point of contact for Chamber members while helping grow and strengthen our regional business network. Recruit new Chamber members and build relationships with prospective businesses and organizations. Maintain regular communication with existing members to understand their needs and maximize the value of Chamber membership. Identify opportunities to promote member businesses through networking, marketing initiatives, events, and community partnerships. Respond to membership inquiries and assist members with Chamber programs and services. Coordinate annual membership renewals, dues invoicing, payment processing, and monthly reminders. Maintain accurate membership records, including new memberships, renewals, and cancellations. 2. Event Coordination & Community Engagement — 25% Help bring the Springfield region together through successful business, community, and tourism events. Work collaboratively with the Executive Director to plan, coordinate, and execute Chamber events and programs. Provide logistical and administrative support for signature events, including: Annual Chamber Meeting Candidates Nights Green Up Day Annual Hackers Golf Tournament Vermont Apple Festival & Craft Fair Small Business Saturday Downtown Holiday Programs Assist with Business After Hours Mixers, the Governor's Luncheon, Legislative Breakfasts, and other Chamber or partner-sponsored activities. Coordinate event communications, registrations, vendors, volunteers, and logistical details as assigned. Support event promotion, sponsorship coordination, and post-event follow-up. Represent the Chamber professionally at community functions and networking opportunities. 3. Leadership South East Vermont Program Administration — 20% Coordinate the administrative and operational activities of Leadership South East Vermont (LSEVT), a regional leadership development program. Assist with participant recruitment, enrollment, and communications. Organize educational materials, class schedules, and program resources. Coordinate and attend monthly leadership sessions. Communicate with participants, instructors, community partners, and program leadership. Collect and organize participant feedback and program evaluations.Maintain program records and oversee routine administrative functions. Support the continued growth and success of this important regional leadership initiative. 4. Office Management & Financial Administration — 20% Support efficient daily operations and maintain a welcoming, professional Chamber office. Perform routine bookkeeping for both SRCOC and LSEVT, including accounts payable, accounts receivable, bank deposits, and monthly reconciliations. Maintain organized financial records and assist with routine financial reporting. Answer telephone calls, respond to emails, and manage general correspondence. Welcome members, visitors, and community partners to the Chamber office. Provide information about local businesses, attractions, events, and community resources. Maintain office records, supplies, and administrative systems. Assist the Executive Director with special projects and organizational priorities as needed. Qualifications & Skills Required Qualifications Excellent interpersonal and communication skills, with the ability to build positive relationships with people from diverse backgrounds. Strong organizational skills, attention to detail, and the ability to manage multiple projects and deadlines. A proactive, self-motivated approach to work and the ability to operate independently as well as part of a small team. Proficiency with common office applications, including Google Workspace and Microsoft Office. Basic bookkeeping knowledge and comfort working with financial records. A valid driver's license and ability to travel locally for Chamber-related activities. Willingness and availability to work a flexible schedule, including occasional evenings and weekends. A professional, friendly, and service-oriented attitude. Preferred Qualifications Experience with QuickBooks or similar accounting software. Previous experience working for a nonprofit organization, Chamber of Commerce, membership association, or community-focused organization. Experience planning, coordinating, or managing events. Familiarity with Springfield, Vermont, and the surrounding business community. Experience in membership development, customer relations, marketing, or community outreach. A genuine interest in economic development, small business success, and community engagement. We recognize that great candidates come from many professional backgrounds. If you bring strong organizational abilities, people skills, and enthusiasm for our community, we encourage you to apply. Compensation & Benefits Pay: $22–$24 per hour, depending on qualifications and experience. Hours: Approximately 30 hours per week. Schedule: Flexible work schedule, with occasional evening and weekend commitments. Paid Time Off: One week of personal time off during the first year. Holidays: National holidays off. Work Environment: Collaborative, community-oriented nonprofit organization located in downtown Springfield, Vermont. Why Join Our Team? This is more than an administrative position. It's an opportunity to become an important part of the Springfield region's business and community network. As Membership Director, you'll have the opportunity to: Build lasting relationships with local business owners, community leaders, and regional partners. Play a hands-on role in some of Springfield's most recognized community events. Support the development of future regional leaders. Help local businesses grow, connect, and succeed. Contribute directly to the economic vitality and quality of life of the Springfield region. If you enjoy working with people, making things happen, and seeing the results of your efforts in the community around you, we'd love to hear from you! Springfield Regional Chamber of Commerce 56 Main Street, Suite 2 Springfield, VT 05156 Website: The Springfield Regional Chamber of Commerce is an equal opportunity employer and welcomes applications from qualified candidates of all backgrounds. #J-18808-Ljbffr Springfield Regional Chamber of Commerce