Front Office Coordinator

Bilingual Administrative Assistant (English/Spanish)Express Employment Professionals is recruiting for a Bilingual Administrative Assistant (English/Spanish) on behalf of a reputable local company. This position is ideal for someone who is professional, organized, and comfortable working in a busy front desk environment while providing excellent customer service. The successful candidate will be responsible for greeting and assisting visitors, answering a high volume of incoming calls, supporting employees and customers, and handling a variety of administrative duties.Key Responsibilities:Serve as the first point of contact at the front desk, providing friendly and professional customer service to visitors, employees, and customers.Answer and direct a high volume of incoming phone calls while maintaining a professional and helpful demeanor.Greet visitors, determine their needs, and direct them to the appropriate department or individual.Provide bilingual customer service and assist with communication between English- and Spanish-speaking employees, customers, and visitors.Provide general administrative support, including filing, scheduling, data entry, document preparation, and maintaining accurate records.Handle routine questions and requests, escalating issues to the appropriate department when necessary.Maintain office inventory and supplies and assist with keeping the front desk and office area organized.Enter and maintain information accurately in company systems and spreadsheets.Assist with employee paperwork, forms, and other administrative needs.Support the overall office team with additional administrative duties as needed.Qualifications:Fluent in both English and SpanishPrevious experience in an administrative, receptionist, front desk, or customer service role (preferred)Comfortable answering and managing a high volume of phone calls in a fast-paced environment.Strong customer service and communication skills with a professional and friendly demeanor.Excellent organizational skills and attention to detail.Ability to multitask, prioritize responsibilities, and remain calm in a busy office environment.Proficiency with Microsoft Office.Ability to handle confidential information with professionalism and discretion.