Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

About our Agency

With four years in business and 18 years of experience with State Farm, I lead a small but growing team that currently includes two others, and we’re looking to expand to 4-5 team members. Our perks include a 401k, short-term disability, life insurance, paid time off, and sick leave, with plans to add health insurance by the year’s end. Our culture is all about “work hard, play hard”—we enjoy a drama-free environment where everyone supports each other, covers when needed, and has fun along the way.

We’re a unique group; two of us are working moms, and I bring 14 years of claims experience from the Catastrophe Team, having worked in over 20 states. Plus, we’re all Nebraska natives! If you’re ready to join a dedicated, supportive team, we’d love to meet you!

Interested in Insurance Sales?

Work in an industry that has endless opportunities for excellent income potential and advancement in the company. You will be able to help incoming prospects with their need for protection from unforeseen costs with their insurance and advance with a continually growing stable company. We are looking for motivated, stable career minded sales agents who are looking to be successful in the insurance industry with an upbeat, positive attitude and professional phone etiquette. 

Primary Responsibilities:

• Contact and qualify prospective clients and explain features and merits of policies offered, of the prospect's circumstances, and recommend the amount and type of coverage.
• Develop insurance quotes, make sales presentations, and close the sale.
• Calls on policyholders to deliver and explain policy, to suggest additions or changes in an insurance program, and close the sale.
• Anticipates future needs and calls on established clients to renew and upgrade accounts. 
• Develop long-term relationships with clients and underwriters.
• Assist clients with concerns and service issues as needed
• Reach agreed-upon sales targets monthly  

Benefits:

• Mission-driven, values-based culture.
• Salary plus commission/bonus 
• Competitive pay.
• Flexible hours
• Growth opportunities as we continue to grow and scale.
• Generous PTO, plus paid company holidays.
• Medical, dental, and vision options starting December 2024 
• 401(k) package.
• Upbeat, casual and fun office environment and culture. 
• Company-sponsored events & social events.
• Stocked kitchen with snacks & drinks to keep you energized!

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.