Print Operations Specialist I (Onsite - Overnight Shift)

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Job Description:

This position is onsite/in-person at our Court St. office in Rochester, NY.

Multiple Overnight Openings Available!

Schedule 1: Mon – Thurs: 10PM – 6:30AM, & Fri: 11:55PM - 8:30AM

Schedule 2: Sun-Thurs : 10PM - 6:30AM

*New hires will temporarily orient on days to start.

Summary:

Under general supervision of department management, the Production Floor Operations Specialist may support one or more areas of Production Operations. Assignments are determined based on need; shifts may include day, evening and/or overnight hours, with some including weekend coverage.

NOTE: Incumbent will be notified 3 days ahead of any shift assignment adjustment.

Essential Accountabilities:

All Levels

• Specific work activities are assigned daily based on work volumes and department need.

• Observes safety and housekeeping standards in work area. Maintains appropriate files, records and equipment manuals.

• Informs supervisor of equipment issues.

• Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies’ mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs.

• Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures.

• Regular and reliable attendance is expected and required.

• Performs other functions as assigned by management.

Level I - Print

• In accordance with established procedures, this position operates production printers and finishing equipment and maintains the Production Print equipment in accordance with manufacturers’ specifications. Performs routine equipment maintenance such as adding toner and lubricant; contacts service to report any problems or to seek information.

• Reviews job requests and prints on a timely basis; includes use of continuous feed and cutsheet devices; does not include wide format. Monitors the quality and completeness of jobs. Checks print quality and accuracy on a regular basis. Packages jobs, completes work orders, tickets, and delivery receipts as necessary and places in assigned areas.

• Performs all basic bindery functions as noted on work order/job tickets. This may include folding, cutting, padding, punching, spiral or coil binding, collating, scoring, perforating, drilling, stitching or stapling, and laminating.

• Operates several of the following pieces of equipment; hydraulic drill, power cutter, three-knife trimmer, stitcher/folder/collator, folder, die press, etc.

• Equipment and Supplies:

o Cleans and maintains equipment and work area following maintenance procedures and updates maintenance logs.

o Monitors and manages inventory of print-related supplies such as paper, toner, developer, bindery and other machine-related supplies; orders and stocks as instructed by supervisor.

• Performs basic tasks associated with floor copier maintenance, e.g., replace toner, deliver paper.

Level I - Mail

• Operates high-speed mail insertion equipment for small and large jobs.

• Performs machine set up including postage rates to ensure envelopes are metered accurately for all qualified mail. Hand stuffs mail pieces that are rejected due to jams, collation errors, etc.

• Runs bar code sorter with minimal support including loading mail, sweeping bins, tagging and sleeving trays for delivery to post office.

• Performs duties for presort mail preparation to include manual assembly, bundling, sacking, puts into tray, palletizes and operates automated letter sorter and flat sorting equipment; generates required documentation, electronically submits files to the Post Office and stages completed material for delivery to the Post Office.

• Operates automated pallet wrapper without assistance.

• Monitors and manages inventory of mailing supplies (ink, envelopes, postage, pallets, trays, sleeves, tubs, labels, etc.), and notifies supervisor when inventory demands.

Level II (in addition to Level I Accountabilities)

• Utilizes inserter with no assistance.

• For Bindery:

o Highly skilled at equipment set up for basic and complex jobs.

o Troubleshoots equipment issues on all bindery equipment.

o Processes handwork assembly according to specifications as well as packages jobs; completes work orders, tickets, and delivery receipts as necessary and places in their assigned areas.

• Performs advanced tasks associated with floor copier maintenance, e.g., troubleshooting, jams.

• Processes basic wide-format print jobs.

• Aids other departments when a machine is inoperable (may do hand stuffing, fill supply orders, etc.)

• May operate corporate van and truck to make deliveries to designated locations. Loads, unloads, sorts, stages material for and at each location. Operates the truck that requires the use of manual and electric pallet jacks.

Level III (in addition to Level II Accountabilities)

• Opens and closes bar code sorter.

• Serves as a subject matter expert on all Production Operations machines and go-to person when management is off site.

• Processes all complex print and mail jobs that are submitted.

• Performs duties related to operation and maintenance of the High-Definition Full Color digital press per documented procedures.

o Performs daily and/or scheduled maintenance to keep the press operating at peak performance depending on usage/volume and manufacturers recommended intervals. This includes cleaning the equipment and checking supply levels.

o May perform any or all of the following tasks at any given time:

 Interprets job order requirements and determines production methodology. Relates solution knowledge to customer’s business needs and environment.

 Performs file conversions, storage and retrieval. Recommends modifications to existing customer documents to maximize its impact using color.

 Sets-up and manages the digital front-end processor of color products.

 Preflight checking and error correction of files. Adjusts the color in the images and graphics of files using CMYK or RGB adjustments.

 Validates or adjusts the manufacturing layout & imposition of files.

 Generates color proofs and troubleshoots production color process issues (e.g., color quality and image quality).

 Makes image quality and productivity recommendations.

 Identifies and engages appropriate resources for problem resolution.

 Ensures resources are available during normal working hours to assure quick resolution of production or technical problems and maximize up time.

 Collaborates with onsite personnel as required to enable job throughput.

• Performs duties of automated and manual insertion per documented procedures in priority order in accordance with job requests or job tickets, to include the operation of the direct mail metering equipment.

• Performs duties of production quality clerk; completes quality reviews, processes postproduction pulls, balances accountable output with provided documentation and supporting business releases and moves all output to appropriate areas.

• Performs fulfillment duties; processes incoming orders (pick and pack), packages and ships accordingly. Completes document scanning and verifies results.

Minimum Qualifications:

NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities.

All Levels

• High school diploma, vocational education, or GED required.

• Background in printing and mailing is helpful.

• Knowledge of the operation of computer workstations including software commands, touch screen or mouse, storage and manipulation of information.

• Ability to prioritize assignments, work independently and possess strong organizational skills.

• Some shifts may require Valid Class D driver’s license and clean driving record.

Level II (in addition to Level I Qualifications)

• Experience/background in Printing and Mail Operations.

• Ability to work on multiple Production machines throughout the Production Floor.

• Familiarity with copy machines a plus.

Level III (in addition to Level II Qualifications)

• Three or more years of experience in Production Operations.

• Basic knowledge of color theory and computer literacy.

• Proficient in operating all machines on Production Floor.

• Understanding of substrates and finishing operations required.

• Experience as a team lead on a Production Floor preferred.

Physical Requirements:

• Excellent manual dexterity.

• Ability to lift up to 90 lbs.

In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.

Equal Opportunity Employer

Compensation Range(s):

Level I (N3): Minimum: $18.55/hr - Maximum: $26.90/hr

The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position’s minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays.

With about 4,000 employees, 31 counties, and serving the needs of over 1.5 million members, you can imagine the gamut of skills it takes to keep our organization growing and our members flourishing. As an internal job seeker, this means growth and development in many directions, divisions, and roles.Take a look at information regarding our hiring process here. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.